I thought that George was great. He was extremely conscientious. I was was very pleased with the service that I received from him.
5/24/2026
Mary P. VERIFIED CUSTOMER
The back up camera is causing problems. I had no issue prior.
5/23/2026
Gloria L. VERIFIED CUSTOMER
George my advisor was informative, thoughtful, and reliable. Most importantly, I appreciated his honesty. Thank you very much.
5/23/2026
Richard D. VERIFIED CUSTOMER
when I got home I noticed a scrape on driver door.
5/23/2026
Aleli G. VERIFIED CUSTOMER
Super nice and very accomodating! Help me alot regarding my tire and what needs to be done. Thank you so mucb Mr. David. Excellent customer service
5/23/2026
Michael E. VERIFIED CUSTOMER
Randy and the team always deliver excellent customer service!
5/23/2026
Michael J. VERIFIED CUSTOMER
Ben and the team as always were fantastic!
5/22/2026
Rodrigo K. VERIFIED CUSTOMER
Excellent service
5/22/2026
Elsie W. VERIFIED CUSTOMER
Ben addressed all of my minor concerns. He is very friendly and courteous! Because I was early when I picked up my car, there were no sales people on the floor. He looked up how much a 2026 UX300 hybrid was. It was the loaner car I used.
5/22/2026
Carmencita C. VERIFIED CUSTOMER
No problem
5/22/2026
Alan S. VERIFIED CUSTOMER
You fixed what needed fixing
5/22/2026
Douglas K. VERIFIED CUSTOMER
Not Ben's fault but I still have to close rear hatch manually.
5/21/2026
Debra H. VERIFIED CUSTOMER
Randy is exceptional with customer service and personal attention to detail. Have dealt with him for many years and will continue to great satisfaction.
5/21/2026
Nancy M. VERIFIED CUSTOMER
Michael Kim was great at explaining my repairs.Even though it was costly he made certain what was done was done in a timely manner. Very pleasant and kind individual.
5/21/2026
Bret B. VERIFIED CUSTOMER
Benjamin has consistently provided excellent service and been associated with my account for many years. I trust his recommendations and because of that continue to go to Putnam for my service needs.
5/21/2026
Alberta D. VERIFIED CUSTOMER
Randy is very professional and a wonderful man he explain everything and calls when promised
I will always go there as long as he is there
5/21/2026
Jamie L. VERIFIED CUSTOMER
Michael was absolutely friendly, kind, reassuring, transparent, and professional throughout the entire process. I could not be more satisfied with his level and quality ot care.
5/21/2026
Steve B. VERIFIED CUSTOMER
We always were a serramonte Lexus family but so pleased we tried Putnam. Everything was perfect. Thank you Ben and supporting staff. A+
5/21/2026
Bruce F. VERIFIED CUSTOMER
Benjamin is professional, knowledgeable, efficient and friendly. These qualities coupled with reliable and quality service gives peace of mind.
5/21/2026
Sungjae C. VERIFIED CUSTOMER
Actually I made a reservation with Michael Kim, but I’m not sure why I was assigned to David without any notice.