The services received today to my F150 pickup at Grapevine managed by ANDREW SHANNON are of Excellent Quality:
- The Scheduling time in/out were as promised.
- The explanation of services were nicely summarized and documented.
- During my waiting time, I received SMS message with updates. I love it!
- This is a job-well-done, and my satisfaction as a customer is deeply motivated to get back again for future/next on line services with the same Lane Advisor.
Thank you very much !
4/11/2019
Raul S. VERIFIED CUSTOMER
Awesome service from Pete and the service department.
4/11/2019
James M. VERIFIED CUSTOMER
Excellent service????????.
4/11/2019
Sharri W. VERIFIED CUSTOMER
Bridget was wonderful.
4/11/2019
BOB J. VERIFIED CUSTOMER
Always helpful and professional
4/11/2019
Chris F. VERIFIED CUSTOMER
Great service. Great communication. Never felt like I was just another just another customer
4/11/2019
David G. VERIFIED CUSTOMER
Pete did an incredible job keeping apprised of the condition and service of my truck throughout the day. Very happy with Grapevine Ford service department, especially Pete! 5 stars!
4/11/2019
Lois O. VERIFIED CUSTOMER
He helped me to make smart decisions re. Repairs. Thanks!
4/11/2019
DAC N. VERIFIED CUSTOMER
Great service
4/11/2019
Matthew L. VERIFIED CUSTOMER
He’s awesome and helpful
4/11/2019
Margaret O. VERIFIED CUSTOMER
Bob Is such a good guy and I know I can trust him to tell me what needs to be done on my car or not. His honesty and integrity are above most people.
4/11/2019
Betty G. VERIFIED CUSTOMER
My daughter Vickie always thought going to car dealers for repairs was nothing but a rip off especially to women however after meeting Brian and the rest of the ford employees made her completely change her mind. Thank you again.
4/11/2019
Laura B. VERIFIED CUSTOMER
Pete is amazing!!
4/11/2019
David V. VERIFIED CUSTOMER
Great service. One thing to consider is free loaner cars or free after a certain service cost. My wife just bought a Tahoe and classic Chevy gives her a loaner for basic maintenance.
4/11/2019
Gail R. VERIFIED CUSTOMER
Laura was awesome
4/11/2019
Michael P. VERIFIED CUSTOMER
Pete is awesome! Always goes out of his way to help!
Michael P
4/11/2019
Alex N. VERIFIED CUSTOMER
Jason was great to work with!
4/10/2019
Chrissy W. VERIFIED CUSTOMER
car not running right. Also acceleration very low. Please call me
4/10/2019
Kelly M. VERIFIED CUSTOMER
It was easy and he was great to work with. I had asked for my car to be washed and he had it done. However it looked awful still which was not his fault
I had to go to a car wash on the way home.
Again Daren was awesome. Five star for him
4/10/2019
Doug T. VERIFIED CUSTOMER
Laura was outstanding. I’ll come see her and Grapevine Ford again.