Pete was very courteous and got my truck in and out in the quickest time. Would highly recommend him to everyone
4/16/2019
Kenneth W. VERIFIED CUSTOMER
A good representative for your company.
4/16/2019
Serena T. VERIFIED CUSTOMER
Great Service!
4/15/2019
Brenda D. VERIFIED CUSTOMER
Rarely answered my text calls emails. Never did get an update on vehicle If I hadn’t called I would still be waiting. Therefore didn’t have a clue in what was wrong or even the cost b
4/15/2019
Julia S. VERIFIED CUSTOMER
She was very well educated in her job
4/14/2019
Demarcus L. VERIFIED CUSTOMER
Grapevine Ford, Pete Roshell along with entire Service Department has continued to deliver great customer service and satisfaction.
4/14/2019
David G. VERIFIED CUSTOMER
Awesome service Rep!
4/14/2019
Laura B. VERIFIED CUSTOMER
Andrew was very courteous and efficient.
Thank you Andrew!
4/14/2019
Sean W. VERIFIED CUSTOMER
Pete got me in and out of auto service quickly and reminded me about my airbag recall.
4/14/2019
Greg P. VERIFIED CUSTOMER
Andrew was great to work with!
4/14/2019
Eric F. VERIFIED CUSTOMER
Very friendly... I thought y'all still did the wash and vaccum service..but I guess not
4/14/2019
Adam C. VERIFIED CUSTOMER
The communication can be improved. I understand text messages are easier, but better timeline updates can be given
4/14/2019
Vickie N. VERIFIED CUSTOMER
GV Ford is the best in the metroplex. They consistently deliver the highest quality customer service. Cannot say enough about Josh M. & how he takes care of me.
4/14/2019
Lauren M. VERIFIED CUSTOMER
Pete is great!!!
4/14/2019
KEN M. VERIFIED CUSTOMER
Great service
4/13/2019
Enoch T. VERIFIED CUSTOMER
Great job Jason
4/13/2019
Irene C. VERIFIED CUSTOMER
Prompt attention, efficient service, cautious and friendly. Josh was great.
4/13/2019
John N. VERIFIED CUSTOMER
Great service
4/13/2019
Carol T. VERIFIED CUSTOMER
Bob has been my service advisor for well over two years ever since I arrived in Texas. I would never trust anyone else to take such good care of my car and me. He is so kind, considerate and always extremely helpful. He is an asset to both Grapevine Ford and Lincoln. Thank you, Bob! You are the best of the best!!! I love working with you!!