Bridget was AWSOME in getting the emissions fixed my MKX and fixing the gps.
4/18/2019
David M. VERIFIED CUSTOMER
Great service and very professional
4/18/2019
SCOTT C. VERIFIED CUSTOMER
Alfredo is Very professional and timely with his communication and he went out of his way to contact me hours before my appointment to ask questions about potential bottlenecks (tire availability) to be sure I understood the situation and possible impacts my decisions would make- he also never pressured me in one direction or another. I was worried when I recently moved here about whether I would find a suitable replacement dealership- well I have no worries based on my experience yesterday. Thank you
4/18/2019
David H. VERIFIED CUSTOMER
Aaron was great to work with. Good communication, positive attitude.
4/18/2019
David C. VERIFIED CUSTOMER
Aaron did a fantastic job. He kept me informed all the way, every day of the status. Great job! Much appreciated.
4/18/2019
Connie M. VERIFIED CUSTOMER
Aaron was great. Very helpful and thorough. Wish I’d gotten a car wash.
4/18/2019
Sharon G. VERIFIED CUSTOMER
Eddie was very good I did not have a problem with him at all. The issue was that the service was not completely done. Car was returned to me with dirt on the front bumper and no coating was applied
4/18/2019
Dennis Y. VERIFIED CUSTOMER
Great service
4/18/2019
Ruth M. VERIFIED CUSTOMER
Thank you very much for the vehicle service, prompt responses. I am very grateful to ford grape vine and want to recommend Josh and Laura for making sure all my vehicle services were attended to expeditiously
4/18/2019
Deana P. VERIFIED CUSTOMER
Great, fast service! Thank you!
4/18/2019
Kelly C. VERIFIED CUSTOMER
Thanks Jody for the great service! You are awesome!
4/18/2019
Scott H. VERIFIED CUSTOMER
Andrew was very informative and consistent with updating me on the progress of the service on my truck. Never felt any bit of pressure or had the feeling of anyone “selling” me anything. He was genuinely interested in helping with the problems. Would recommend anytime.
4/18/2019
Danny M. VERIFIED CUSTOMER
Aaron McBride always represents Grapevine Ford very well. He stayed in close contact with me on what repairs were needed with both calls and text messages. He returned calls quickly and with good information. Most importantly he listened to what I had to say and did his best to accommodate. Thank you Aaron
Danny M
4/18/2019
Norma S. VERIFIED CUSTOMER
Efficient and professional.
4/18/2019
JASON M. VERIFIED CUSTOMER
Aaron was awesome. He took care of me and my truck. He was on top of things and did a great job.
4/17/2019
Kathie H. VERIFIED CUSTOMER
Love working with Bob. He is a great person.
4/17/2019
Eric S. VERIFIED CUSTOMER
Pete is always good to work with. He takes good care of me always. I appreciate him.
4/17/2019
Mark L. VERIFIED CUSTOMER
Pete was very friendly and helpful.
4/17/2019
KIM K. VERIFIED CUSTOMER
Laura was very good at keeping me informed every day as to how the repairs were going.