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Real Reviews from VERIFIED CUSTOMERS
Sue R. VERIFIED CUSTOMER
Bridget is an awesome Service Rep who kept me updated on a daily basis! She is great to work with. I appreciate her professionalism.
6/26/2019
Brian M. VERIFIED CUSTOMER
Eddie was very responsive and detailed the work that needed to be completed for my vehicle.
6/26/2019
David E. VERIFIED CUSTOMER
Aaron was great - very helpfup
6/25/2019
JERRY C. VERIFIED CUSTOMER
Very good experience
6/25/2019
Shirlynn C. VERIFIED CUSTOMER
Grapevine Lincoln fail to perform the service they say they offer.
6/25/2019
Nick C. VERIFIED CUSTOMER
Laura was very helpful, professional, and kind.
6/25/2019
Phillip S. VERIFIED CUSTOMER
Great service as always!
6/25/2019
Earl B. VERIFIED CUSTOMER
I always get excellent service at Grapevine Ford.
6/25/2019
Eric J. VERIFIED CUSTOMER
Ms McPhail did a great job of taking care of my car servicing.
6/24/2019
Connie D. VERIFIED CUSTOMER
Is there a rating above completely satisfied...above "Superior"?
6/24/2019
Keith H. VERIFIED CUSTOMER
Bridget was very professional, courteous and took the time to make sure our extended warranty claim was properly handled. She is very customer focused.
6/24/2019
Emilie T. VERIFIED CUSTOMER
Bridget was great. I got my car returned so much faster than I expected.
6/24/2019
Greg D. VERIFIED CUSTOMER
Great guy and great service advisor. How do i put more than 5 stars for my review.
6/24/2019
JACOB V. VERIFIED CUSTOMER
Ed was awesome!
6/24/2019
Sylvia M. VERIFIED CUSTOMER
Na
6/24/2019
Emily R. VERIFIED CUSTOMER
Eddie did a great job of keeping me informed!
6/24/2019
Paul M. VERIFIED CUSTOMER
He was amazing, kept me updated and was prompt with any questions I had
6/24/2019
Traci A. VERIFIED CUSTOMER
Thanks for everything!
6/24/2019
David F. VERIFIED CUSTOMER
Pete was great keeping me informed about my Truck. He made sure everything was completed correctly before having me pick the truck up. I will start using Pete for my new advisors.
6/23/2019
Carla H. VERIFIED CUSTOMER
Customer Service at the beginning was poor, I drove up in a Toyota and my son behind me in the mustang and the service man told me i needed to go down the street I was at the wrong place. Finally a lady came and got me with my service provider and that went great. When calling the number on Google for service they for 4 hours said no one could take my call that they were all busy, finally called the dealership and talk to someone.
6/23/2019