Laura was awesome. The middle console was broken during repair of other items. Y’all refused to repair what you broke. Very unhappy.
8/17/2019
Ryan V. VERIFIED CUSTOMER
Laura was fine. 8 hours for a Zaktek appt is ridiculous. Having to schedule 8 weeks in advance for Zaktek is ridiculous. I've decided not too get Zaktek treatments anymore because the scheduling and wait time length.
8/17/2019
David H. VERIFIED CUSTOMER
My apologies. The coupon for The Works was taken off the price my wife paid it was however not showing on the service invoice. Your service is always good, there was just a misunderstanding on the bill this time.
8/17/2019
Greg E. VERIFIED CUSTOMER
Darren is Awesome
8/17/2019
Darrell B. VERIFIED CUSTOMER
Pete was courteous and very prompt in getting my tire fixed. And he kept me well informed. Checked in, tire fixed, truck washed and out in 45 minutes. Awesome!
8/17/2019
Bruce B. VERIFIED CUSTOMER
The best of the best
8/17/2019
Ruth M. VERIFIED CUSTOMER
Thank you grapevine Ford for the effceint service to my vehicle. Looking forward to hearing from you soon!
8/17/2019
Divina S. VERIFIED CUSTOMER
Bridget rocks!!!
8/17/2019
William B. VERIFIED CUSTOMER
My car died because of a battery and I had to bring it in close to closing time..bridget helped me and at first she didn't think she could give me a loaner car but managed to..she has helped me before and keeps me in the loop of when my vehicle will be done
8/17/2019
Phillip R. VERIFIED CUSTOMER
Laura Benavides was excellent, in all facets, in dealing with me and my F150! I couldn't be more satisfied with this interaction, nor rate her highly enough. Thank you, Laura, and Grapevine Ford!
8/17/2019
Irfan A. VERIFIED CUSTOMER
Very helpfull technical advisor.
8/17/2019
Stanley E. VERIFIED CUSTOMER
He was great. Bathroom was very dirty. Urine on floor, papertoeels in floor. Pretty bad
8/17/2019
RANDY B. VERIFIED CUSTOMER
All good.
8/17/2019
Fred V. VERIFIED CUSTOMER
Tyler is very professional, finished sooner than he told me. Everything was taken care of. Thank you
8/17/2019
Leonard O. VERIFIED CUSTOMER
Eddie listened to my situation of needing the Truck back by Friday in order for my son to take to college on Monday. He assured me he wold do everything to make that happen and came through. I first took the Truck to Five Star and was told it would take 3 days just to diagnose it and would not be able to meet the Friday timeline.
Thanks Eddie for unmatched service. Well done.
Leonard O
8/16/2019
Paige K. VERIFIED CUSTOMER
Miguel was friendly, knowledgeable and efficient. My first time servicing my Lincoln and I will definitely be back. Great experience!
8/16/2019
Trevor T. VERIFIED CUSTOMER
Tyler was very helpful and informative. The service was concise and of quality, which was much appreciated.