Jason is the reason that I drive to Grapevine to get my car serviced, I have a dealer within a few minutes from my house but I don’t mind driving an hour to know that I get the best and most honest service around! A huge thank you to Jason for always taking care of my car and for exceptional customer service each and every time!
10/6/2019
Robert M. VERIFIED CUSTOMER
Always been satisfied with Jason as well as Pete Roshell. My all time favorite service writer, John Goddard recommended Pete before he left. But Jason has done a good job for me on multiple occasions. Both are good. I ask for them when I come in for service. I try to establish a business relationship with a particular service writer. I want to know who’s handling my car business and them know me. In trying to find that type of situation in the 15 years of Expedition ownership I’ve had 14 different Service Writers at Grapevine Ford. Please keep Pete and Jason happy! Thanks
10/5/2019
Charles J. VERIFIED CUSTOMER
Great service!!
10/5/2019
Chris B. VERIFIED CUSTOMER
As usual, Bryan was awesome. Timely, communicative, friendly, professional, etc. he is a true asset to the company, you need more like him!
10/5/2019
Alice W. VERIFIED CUSTOMER
Jody was very effective in getting me an appointment to meet my needs, got the job done and answered some other questions that I had.
10/5/2019
Jorge P. VERIFIED CUSTOMER
Excellent job well done thank you for the great service .
10/5/2019
Ken D. VERIFIED CUSTOMER
All very good
10/5/2019
Jeffrey G. VERIFIED CUSTOMER
Hooray. Good job!
10/5/2019
James C. VERIFIED CUSTOMER
Tyler was professional and a pleasure to work with.
10/5/2019
SHARA M. VERIFIED CUSTOMER
Courteous, friendly, professional, & explained service clearly.
10/5/2019
Carl S. VERIFIED CUSTOMER
Josh should be promoted. His knowledge and customer service are two assets I constantly search for as a CEO of a large organization.
10/5/2019
JOHN D. VERIFIED CUSTOMER
Tyler is an asset to Grapevine Ford! Keep up the great work!!
10/5/2019
Harry D. VERIFIED CUSTOMER
Great professional friendly people
10/5/2019
Allen R. VERIFIED CUSTOMER
Alfredo always delivers exceptional service
10/5/2019
Trevor T. VERIFIED CUSTOMER
Pete Roshell was very helpful and accommodating. He kept me well informed.
10/4/2019
Andrew P. VERIFIED CUSTOMER
Jason Scaff was great because he patiently listened as I explained my vehicle issue, then he asked me clarifying questions, he explained he had in-depth knowledge of the issue and assured me the issue would be fixed within two days. I got my vehicle back two days later as promised. Great service experience.
10/4/2019
Stacey O. VERIFIED CUSTOMER
Bob is awesome
10/4/2019
Sheldon K. VERIFIED CUSTOMER
I didn’t get my 10% Military discount. Unfortunately I was in a hurry when I left and didn’t check my bill till I got home.
10/4/2019
Bill M. VERIFIED CUSTOMER
Jody was very helpful just brought my vehicle in for a recall she let me know things that needed attention it’s not my vehicle I was just Taking care of the recall before taking it to California for my brother.
10/4/2019
**** S. VERIFIED CUSTOMER
Jason was great, kept me in the loop thruout entire process.