Eddie did a fantastic job with the service and keeping me upto date with any issues I give him a 10/10
10/10/2019
Eric A. VERIFIED CUSTOMER
Andy wagner went well beyond what I imagine are his responsibilities. He saw me looking for help and then asked me what I needed...then jumped onto a computer and immediately took care of a dropped ball situation. .that's another reason I stick to Ford products. ...
10/9/2019
Nancy R. VERIFIED CUSTOMER
Pete was great!
10/9/2019
Walter D. VERIFIED CUSTOMER
Peter Roshell, did a great job. I was on a rush to go back to work, and he was done on a excellent timing. Great customer service.
Thank you Peter.
10/9/2019
Dallas H. VERIFIED CUSTOMER
Andrew did a great job. Very engaging young man and good representative for the dealership.
10/9/2019
Carol M. VERIFIED CUSTOMER
Everything was great! He was friendly and the service was fantastic!
10/9/2019
Douglas C. VERIFIED CUSTOMER
Eddie was very thoughtful about my issue with my new truck. He also kept me informed as to the progress of the repairs.
10/9/2019
Marvin R. VERIFIED CUSTOMER
Josh took care of everything for me. Great service.
10/9/2019
Maria T. VERIFIED CUSTOMER
Appreciate you very much, Alfredo!
10/9/2019
William V. VERIFIED CUSTOMER
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10/9/2019
Will R. VERIFIED CUSTOMER
Laura Benavides truely goes above and beyond to show me that your dealership keeps working hard to earn my business. I’m very happy with the level of service and the professionalism from Laura Benavides. She is the greatest.
Thanks
-Will R
10/9/2019
Julie P. VERIFIED CUSTOMER
Bryan is great! Always willing to talk and explain anything. Never feel like he is rushing to sign you off. Great service
10/9/2019
John E. VERIFIED CUSTOMER
I don’t have my car back yet, so it is hard to talk about my experience.
10/9/2019
Laurence L. VERIFIED CUSTOMER
Pete is an excellent service manager. Thanks for the good service
10/9/2019
Davy S. VERIFIED CUSTOMER
Great service
Well pleased
10/9/2019
David C. VERIFIED CUSTOMER
Thamks
10/9/2019
Peggy D. VERIFIED CUSTOMER
Bob Leininger was great!! I’m a single senior woman and I always appreciate his helpfulness in matters having to do with my car!! He is a real asset to Grapevine Ford!!
Also while I was waiting for Bob to check in, I had numerous people come up and ask if I needed help!!
10/9/2019
MIKE C. VERIFIED CUSTOMER
Pete is probably the best Service Advisor I have ever desktop with!
I hope you guys are treating him right!