Bryan was very professional and courteous. Really nice guy. He moved my cat through very quickly!
10/10/2019
James H. VERIFIED CUSTOMER
Very good job by Pete.
10/10/2019
Josh E. VERIFIED CUSTOMER
This was my first time to this dealership after a terrible experience of the Ford dealership in Lewisville. Jason was great at knowing what I needed with my vehicle. He got it done in a timely manner and communicated with me throughout the day to ensure I was up to date with the status of my vehicle. It's the little things that make the biggest difference and he did it all. Thank you Jason and I look forward to returning for any additional service and future sales needs.
10/10/2019
Penny G. VERIFIED CUSTOMER
Keep up the good personal service!
10/10/2019
Lucy W. VERIFIED CUSTOMER
I felt completely taken care of !! Quick friendly detail oriented! Keep it up / will always use ur dealership. Thk u , u are appreciated
10/10/2019
Deborah Z. VERIFIED CUSTOMER
Laura was very kind and considerate of my feelings and my needs.
Thank you Laura for helping me get through a very difficult time. I was able to fulfill my obligations and keep all of my appointments.
10/10/2019
Leo E. VERIFIED CUSTOMER
Pete did a great job communicating with me and was professional throughout the process
10/10/2019
Alan P. VERIFIED CUSTOMER
Great job, Aaron is the reason why I always buy and get my cars serviced at Grapevine Ford
10/10/2019
DONNA N. VERIFIED CUSTOMER
Aaron was awesome. He kept me informed and provided excellent customer service. Thank you very much.
10/10/2019
Rose D. VERIFIED CUSTOMER
Pete always does a great job. He was responsive with my emails about the recall I received in the mail and scheduling the appointment. He was right there when I pulled up. He explained what we were going to do today, and then followed up with findings, options, potential future work. He always walks me to the car and is so professional and respectful. Glad he helps me take good care of my car.
10/10/2019
David S. VERIFIED CUSTOMER
Pete Roshell did a great job!
10/10/2019
SUSAN L. VERIFIED CUSTOMER
Great service as always
10/10/2019
Jesse R. VERIFIED CUSTOMER
Bob was friendly, knowledgeable and prompt with any concerns I had. Will definitely ask for him next time I take my focus in to grapevine Ford for service.
10/10/2019
WILLIAM W. VERIFIED CUSTOMER
Thanks
10/10/2019
Stacy M. VERIFIED CUSTOMER
Very professional & courteous.
10/10/2019
Curtis V. VERIFIED CUSTOMER
Alfredo was professional and courteous.
Vehicle was ready 30 minutes earlier than promised.
10/10/2019
Warren T. VERIFIED CUSTOMER
Great service great communication. Facility needs more space it's very crowded not sure why gf traded facility's with Toyota dealership next door years ago old facility seemed larger.
10/10/2019
William L. VERIFIED CUSTOMER
Your service rep Pete Roshell is a helpful friendly get it done kind of guy. I like bring my vehicle to him. Seems like he would be a great teacher for some of the others.