Tyler was very prompt and professional. Well done I would recommend Tyler to others.
10/15/2019
Michael B. VERIFIED CUSTOMER
Outstanding customer service
10/15/2019
ASHLEY H. VERIFIED CUSTOMER
Got me in and out very quickly even without an appointment. The cafe and waiting area are a great perk.
10/15/2019
Ron I. VERIFIED CUSTOMER
Excellent customer service demonstrated by Andy...thank you for taking of my vehicle in a timely manner!
10/15/2019
Bruce M. VERIFIED CUSTOMER
Bob did a great job and kept me informed as my recall repair was being fixed
10/15/2019
David L. VERIFIED CUSTOMER
Very satisfied. I will be happy to do the mfg. review.
10/15/2019
DAVID S. VERIFIED CUSTOMER
Alfredo is an asset to your organization. He is very customer focused.
10/15/2019
Melissa S. VERIFIED CUSTOMER
Bryan was great, very helpful.
10/15/2019
Rob C. VERIFIED CUSTOMER
Pete was great. Very in tune with my service and treated me well throughout the process.
10/14/2019
DAVID O. VERIFIED CUSTOMER
I wanted my tire leak fixed. It has leaked since I bought it. Two different Ford dealerships have not fixed it. The interaction was fine but problem not fixed
10/14/2019
NANCY H. VERIFIED CUSTOMER
Everyone i have spoken with at Grapevine Ford has been very pleasant and professional whether on the phone or in person. I recently had my oil changed and Andrew Wagner assisted me in the service department. He was super nice and kept me informed, since they were quite busy. At the end of my appointment he looked over my service order to make sure everything was correct. I really appreciated that. I will definitely be back. Thank you Andrew and the girls at the cashiers desk!! NANCY H
10/14/2019
Kourtney M. VERIFIED CUSTOMER
Wonderful experience!
10/14/2019
Edward H. VERIFIED CUSTOMER
Bob is the gold standard for customer service. You should consider having him train everyone.
10/14/2019
Debra N. VERIFIED CUSTOMER
Alfredo Zacarias is an awesome service advisor. We recommend him to everyone visiting Grapevine Ford for any vehicle service needs.
10/14/2019
Joshua B. VERIFIED CUSTOMER
Very great experience 5 star service
10/14/2019
Kristina M. VERIFIED CUSTOMER
Great service! Tyler had a great attitude, even for being one of his last costumers on a Saturday. Thanks!
10/14/2019
OFELIA C. VERIFIED CUSTOMER
Job well done. Any questions i had were answered and i felt very welcomed.
10/14/2019
Chris L. VERIFIED CUSTOMER
Great job!
10/14/2019
Dave D. VERIFIED CUSTOMER
Got in vehicle after 130 dollar oil change and my wiper fluid light came on. I have 5k miles on this and I am already out? And it was not checked during an oil change??? Seems odd
10/13/2019
Carmen A. VERIFIED CUSTOMER
Miguel was very professional and attentive to my needs!!!