Pete is a great service specialist, he always take incredible care of me and my truck.
10/18/2019
Lynn F. VERIFIED CUSTOMER
Pete did a great job of providing quality customer service.
10/18/2019
Robert H. VERIFIED CUSTOMER
Great job
10/18/2019
Mary M. VERIFIED CUSTOMER
Great customer service
10/18/2019
Jackie B. VERIFIED CUSTOMER
Always great dealing with Grapevine Ford and Pete.
10/18/2019
Michael W. VERIFIED CUSTOMER
Stayed in touch with me the whole two weeks it was there. Sure could have used a loaner car though the rental car eat me up financially
10/18/2019
Robert M. VERIFIED CUSTOMER
Josh always takes good care of me.
Thanks Robert M
10/18/2019
Scott B. VERIFIED CUSTOMER
Great job
10/18/2019
Martha S. VERIFIED CUSTOMER
Staff was friendly, was greedy upon entry. Took a little longer than normal but it’s fine because with the customer service like that, it goes to show they are there to make sure you are taken care of. Thanks!
10/18/2019
RICHARD P. VERIFIED CUSTOMER
Pete is always friendly and helpful. He does what he says and is very punctual.
10/18/2019
Sue S. VERIFIED CUSTOMER
Lauren was very responsive and her customer service was above and beyond. She was a pleasure to work with.
10/18/2019
Will T. VERIFIED CUSTOMER
Pete did a great job
10/18/2019
Daniel S. VERIFIED CUSTOMER
Thank you for assistance in getting this resolved quickly!
10/17/2019
Shaun G. VERIFIED CUSTOMER
Great service!
10/17/2019
ERIC M. VERIFIED CUSTOMER
Josh customer service is excellent. He assisted me in getting home when he was under staff on a Saturday morning. Very detailed informing me what is the process of getting my vehicle fix correctly. He made my experiences positive to come back to Ford Grapevine
Respectfully,
Eric E. Mac Farlane
2005 F-150 Lariat 256,000 miles 5.4 V8
10/17/2019
DONALD M. VERIFIED CUSTOMER
This is not an issue with Grapevine Lincoln but with Ford. This is a bad engineering design on the radio. I have read and have talked to a lot of people with Ford vehicles that have had similar problems with the radio. I was not happy shelling out 1300 dollars to fix a radio. Other than this issue this has been a fantastic vehicle.
10/17/2019
Yolanda L. VERIFIED CUSTOMER
Everything was so far ok but my front right tire was 22 psi .
10/17/2019
Peter W. VERIFIED CUSTOMER
Josh did a fantastic job of keeping me updated on the progress of the repairs on my vehicle! Kudos to Josh!
10/17/2019
Mark T. VERIFIED CUSTOMER
Thank you. Was quick and easy. Alfredo was professional and friendly.