Laura provided great service. Unfortunately when I went to pick up my car my keys had been misplaced. An assistant service manager (Josh, I believe his name was) and another young man whose name I did not get really went all out to rectify the situation and eventually found my keys. Their actions reaffirmed the service I am accustomed to at Grapevine Ford and many thanks to them.
10/24/2019
Jennifer M. VERIFIED CUSTOMER
Robert is always friendly and on top of things. I always appreciate his helpfulness and curious customer service!
10/24/2019
Joseph M. VERIFIED CUSTOMER
Full satisfied and couldn’t ask for any better
10/24/2019
TOMMY C. VERIFIED CUSTOMER
Aaron did a great job helping me with my service requests.
10/24/2019
Yolanda L. VERIFIED CUSTOMER
Miguel Luna did a awesome job repairing my vehicle. He listen to my concerns to make sure I was a satisfied customer. My Valet driver John was awesome!
10/23/2019
HAROLD W. VERIFIED CUSTOMER
Pete was very friendly, professional and efficient.
10/23/2019
Greg V. VERIFIED CUSTOMER
Fantastic experience at the dealership today, truck was ready sooner than expected, waiting area was clean and Josh kept me informed on the process.
10/23/2019
Rual R. VERIFIED CUSTOMER
Very respectful and communicative. Thanks
10/23/2019
OLIVIA C. VERIFIED CUSTOMER
Very accommodating and helpful
10/23/2019
John A. VERIFIED CUSTOMER
Mr. Luna was very professional and was very clear on direction of the vehicle.
10/23/2019
Cory W. VERIFIED CUSTOMER
Excellent service.
10/23/2019
DWIGHT D. VERIFIED CUSTOMER
Bryan did an excellent job in getting my car done early. I really appreciated him for that!