My experience with Jody is always the beyond the best I could ever get!
I am very pleased and always have been with her. 5 stars plus
11/20/2019
ARMAND M. VERIFIED CUSTOMER
Andrew did a great job!
11/20/2019
Lisa S. VERIFIED CUSTOMER
Love dealing with Pete on my repairs.
11/20/2019
Edward J. VERIFIED CUSTOMER
Pete is always on his game when it comes to customer service. Great service experience when you deal with Pete.
11/20/2019
Julian R. VERIFIED CUSTOMER
Excelente servicio
11/20/2019
Kina A. VERIFIED CUSTOMER
Great service
11/20/2019
THOMAS A. VERIFIED CUSTOMER
Josh M. has been the best service guy I have encountered so far at Grapevine Ford. Very competent and helpful.
11/20/2019
Ryan M. VERIFIED CUSTOMER
Everything was done well and quickly. Overall, it was a great experience!
11/20/2019
Zak M. VERIFIED CUSTOMER
Great work from bob
11/20/2019
Frederico V. VERIFIED CUSTOMER
Great customer service from Eddie.
11/20/2019
Javier R. VERIFIED CUSTOMER
Very good service
11/19/2019
SCOTT P. VERIFIED CUSTOMER
Tyler was awesome, got me in and out in a timely manner with no appointment. Thanks
11/19/2019
John O. VERIFIED CUSTOMER
Aaron McClure was professional and courteous. I do question why your service dept doe not break out the labor hours on my estimate. What am I paying for? My water pump went out at 75k and now my t-connector goes out 20k miles later??? Every time I take vehicle in, it’s a minimum of $500, these are not parts that normally wear out in this range. While I have NO issues with Aaron, it does make me question the integrity of your service dept as a whole.
11/19/2019
STEVEN L. VERIFIED CUSTOMER
Tyler did great today. Great service.
11/19/2019
Russ W. VERIFIED CUSTOMER
Josh did a great job in getting my SUV fixed and back on the street quickly and professionally. Good job Josh and Graievine Ford.
11/19/2019
Christine B. VERIFIED CUSTOMER
Bob was great and offered me alternatives to the required service. Very pleasant and professional. Another customer in the waiting room commented on how honest and professional he was.
11/19/2019
Vanessa C. VERIFIED CUSTOMER
Andrew was great!
11/19/2019
Harold S. VERIFIED CUSTOMER
Mr Zacarias was a great help today
11/19/2019
Rod N. VERIFIED CUSTOMER
Alfredo was awesome, very refreshing from the rest of the team I met. Very pleasant and responsive, other than the fact that the tech lied to Alfredo about removing the water from my diesel fuel system, and eddie in warranty, you should have them take ques from Alfredo, with the attention of detail that he asserted, He was the only pleasant part of my experience and should be commended on the his level of service. I wish ford would hire more customer service reps like him.
11/19/2019
Oliver A. VERIFIED CUSTOMER
Excellent service as usual for Aaron! Provided me timely feedback on the status of the work being done and quality of work was superb! Thanks Aaron!