Aaron from the service department was awesome and got my truck just right in a timely manner. Shout out to the technician for getting my truck in the right state and putting in the extra work to do so.
10/13/2020
Brian R. VERIFIED CUSTOMER
Someone call me at ****-****-xxxx
Im so disappointed that I’m thinking of changing my new Bronco build to another dealer.
10/13/2020
Randall B. VERIFIED CUSTOMER
Good personal service
10/12/2020
Brittney R. VERIFIED CUSTOMER
Stopped In grapevine Fords Quick lane services. Immediately was helped by a gentleman name Tyler. Tyler was very helpful explaining the process and how long it would take for an oil change and tire rotation. It was a shorter wait then expected. lobby is very clean with professional team members including Tyler!
Tyler went above and beyond to make sure my experience was 5 stars all around and he nailed it! Definitely we’ll be coming back in the future.
10/12/2020
Kofi S. VERIFIED CUSTOMER
Excellent Job from everyone
10/12/2020
Robert M. VERIFIED CUSTOMER
Alfredo jumped right in and helped when the scheduled attendant was busy.
10/12/2020
Michael B. VERIFIED CUSTOMER
Outstanding customer service!
10/12/2020
Marianne R. VERIFIED CUSTOMER
Service was exceptional, had me in and out in no time, appreciate the experience.
10/12/2020
Courtney H. VERIFIED CUSTOMER
Alfredo was great! Tyler helped me last time and then this time he noticed that I was waiting awhile so he went to go check on my car and pulled it around for me. I appreciate the hospitality!! Thanks so much!
10/11/2020
Alecia R. VERIFIED CUSTOMER
Mark was exceptional with coster service and very timely.
10/11/2020
Stuart B. VERIFIED CUSTOMER
Bob was great to work with.
10/11/2020
Brad C. VERIFIED CUSTOMER
I came in for an oil change through the Quick Lane without an appointment & got my car taken car of. Thank you!
10/11/2020
MEL H. VERIFIED CUSTOMER
Well done thank you
10/11/2020
Jeffrey P. VERIFIED CUSTOMER
Great service
10/11/2020
Greg S. VERIFIED CUSTOMER
I received excellent care and service from Alfredo. He has earned my family's loyalty as customers!
10/11/2020
Mike M. VERIFIED CUSTOMER
Thank you for getting my vehicle serviced Before my long haul trip. Best regards, Mike
10/10/2020
Robert B. VERIFIED CUSTOMER
Mark did an excellent job keeping me informed and answering my questions. His excellent customer service is the reason I keep coming back to grapevine Ford.
10/10/2020
OBRETA W. VERIFIED CUSTOMER
Very helpful and service was timely.
10/10/2020
Jada H. VERIFIED CUSTOMER
Aaron helped answer all the questions I had (which was a lot considering I know next to nothing about cars). He was patient and called with any and all updates. 100% would recommend taking your car to Aaron for the best customer service and communication.
10/10/2020
Robert H. VERIFIED CUSTOMER
You guys did a fine job service was great
Thank you
Bob Hardisty