I have recently had more opportunity to spend time in the service department than I care to. However, all service team members I interacted with were polite, kind, courteous and willing to assist. Andrew made the entire transaction easy and pleasant.
10/17/2020
JOSEPH D. VERIFIED CUSTOMER
Thanks Tyler!
10/16/2020
Taya B. VERIFIED CUSTOMER
He was absolutely amazing!!!!
10/16/2020
Betty V. VERIFIED CUSTOMER
Tyler was very professional, courteous and helpful concerning my vehicle. The service I received from Tyler was wonderful. Thank you Tyler very much.
10/16/2020
Delany R. VERIFIED CUSTOMER
He was very helpful and accommodating. Thank you!
10/16/2020
BRANDON H. VERIFIED CUSTOMER
Good and fast service loved it!!!
10/16/2020
Brian H. VERIFIED CUSTOMER
Tyler was great with communication. Knew exactly how long the service would take and he kept me in the loop all the way until the end. Will definitely call Tyler again for my next vehicle service.
10/16/2020
Matthew B. VERIFIED CUSTOMER
Alfredo was great, absolutely no issues. However, two of my tires air pressure is 5 lbs low and I would have thought that the technician would have checked as part of rotation / inspection.
10/16/2020
Melanie C. VERIFIED CUSTOMER
Chris did a great job!
10/16/2020
Khawaja M. VERIFIED CUSTOMER
Miguel was great
10/16/2020
Danny M. VERIFIED CUSTOMER
Miguel did a great job listening to my problem. Diagnose the problem and find the solution
10/16/2020
RICKY E. VERIFIED CUSTOMER
Service was fine getting our vehicle inspected. But not getting "follow through " on another issue with the vehicle. An issue that has been ongoing for a few months now.
10/15/2020
Dennise B. VERIFIED CUSTOMER
Truck is now leaking from the rear differential
10/15/2020
Leroy W. VERIFIED CUSTOMER
Very well and professionally done always with my advisor Jody. Also every one there has been terrific!
10/15/2020
Agustin H. VERIFIED CUSTOMER
Tube una exelente atención gracias
10/15/2020
Matthew T. VERIFIED CUSTOMER
Miguel has been great. He’s been very responsive and good with updates. Even though Five Star Ford is closer to me. I will be coming to Grapevine Ford from now on.
10/15/2020
Jeffrey L. VERIFIED CUSTOMER
Wasn't sent a timely reminder to bring the car in and pays department could find a part for my vehicle.