Exelent customer service. Mr.Luna was very attentive and helpful.
10/6/2020
Jim F. VERIFIED CUSTOMER
I am moving and on road with trailer full of house furniture. Mark was checking with mechanic before even writing me up to see if part was available. Long story short an hour and ten minutes later I was on the road again. Thank you Mark for your help and expertise in a difficult position. When you are traveling it’s good to have a full service dealer to help you out. Thanks again. Job well done.
10/6/2020
Guillermina R. VERIFIED CUSTOMER
I will return for routine service
10/6/2020
Brent B. VERIFIED CUSTOMER
Well treated. Good service
Delivery home service and back to dealer was
Really really really BAD!!
Had to get wife to take me back to dealer as my pick up never came!!!!
10/6/2020
Michael P. VERIFIED CUSTOMER
Very pleasant experience. Aaron McBride in the service department was completely professional and efficient.
10/6/2020
Mark H. VERIFIED CUSTOMER
Great service - thanks
10/6/2020
STEPHEN D. VERIFIED CUSTOMER
Kevin Magee always provides excellent service.
10/6/2020
Cheryl M. VERIFIED CUSTOMER
Fast. Efficient. Courteous. Absolutely no complaints. Any service I need I will be returning to Grapevine Ford.
10/6/2020
Tim R. VERIFIED CUSTOMER
Aaron did a great job. Was very friendly....made me feel like I was an important customer, even though the work on my truck was at no charge ( Safety recalls). I did not get treated that way when I called 5 Star Ford....which is much closer to my house. I will continue to give my business to GV Ford in the future.
10/6/2020
Anthony C. VERIFIED CUSTOMER
Alfredo and Pete Roshell always take excellent care of me. If one is off that day the other covers for him. Two EXCELLENT Service Advisors. I couldn’t ask for better customer service.
10/5/2020
David E. VERIFIED CUSTOMER
No appraisal for now
Thanks
10/5/2020
John W. VERIFIED CUSTOMER
Stop sending surveys. I keep coming back because I am overall completely satisfied with GV Ford & Lincoln. My return business should indicate my satisfaction with all aspects of this dealership, otherwise I would go somewhere else.
10/5/2020
Robert S. VERIFIED CUSTOMER
My vehicle is less than 2 years old. Due to the battery being disconnected for other maintenance there was not enough data to pass the emissions inspection for state inspection. Effing ****! There should have been thousands of miles of data with only a 15-20 mile period missing since I drove the vehicle from one shop to yours!! I’m only satisfied because the rules were followed, but this lack of data tracking is ****. Amazon can figure out and track all my clicks, but Ford can’t store emissions data mile for mile. I hate having my time wasted. It has me losing trust in the service ability of the truck and Ford locations. You are welcome to call me to discuss. I was **** pissed, as you can tell.
10/5/2020
Teressa D. VERIFIED CUSTOMER
Thank you for taking care of my Fusion
10/5/2020
Derek S. VERIFIED CUSTOMER
Pete. Is Great
10/5/2020
Dustin D. VERIFIED CUSTOMER
Pete’s the best!
Always takes care of me.
10/5/2020
Judy S. VERIFIED CUSTOMER
Bob. Was very nice to work with.
10/5/2020
THOMAS P. VERIFIED CUSTOMER
As always Pete Roshell was the best person I've ever worked with at any dealership. I continue to service my vehicle here because of his professionalism and dedication.
10/4/2020
BETSY S. VERIFIED CUSTOMER
Jody is great. My service visits always go smoothly