Really appreciate Bob and his help in getting my tire fixed.
4/14/2021
Kyle Z. VERIFIED CUSTOMER
Thanks Miguel
4/13/2021
JAMES K. VERIFIED CUSTOMER
Had to wait after 10 appointment but was given rental so it all worked out.
4/13/2021
SHELITA L. VERIFIED CUSTOMER
My car was completed in a timely manner.
4/13/2021
MARK P. VERIFIED CUSTOMER
While Grapevine Ford paid most of the cost of replacing the rear brakes, it should not have sold a “certified” pre-owned car with worn out rear brakes.
4/13/2021
Latoya J. VERIFIED CUSTOMER
The service was excellent and done very expeditiously. I will definitely return for future service.
4/12/2021
Harold H. VERIFIED CUSTOMER
Bob always gives me wonderful service and I appreciate that he’s back from Ford to Lincoln service
4/12/2021
Shirlynn C. VERIFIED CUSTOMER
Hello
4/12/2021
Emily B. VERIFIED CUSTOMER
Very communicative !
4/12/2021
Randy R. VERIFIED CUSTOMER
Service tech said he checked air filter. No way that happened because filter was filthy. I had to come back up to GV Ford and Tyler J got the filter replaced.
What else did the service tech say he checked and didn’t!?
4/12/2021
Anna W. VERIFIED CUSTOMER
Miguel Luna did a great job on keeping us apprised on the status of my car. I also appreciated the fact that Miguel kept it real, he didn’t over promise and gave us some good ideas/tips for what we want to do in the future with my car!
4/12/2021
Elizabeth H. VERIFIED CUSTOMER
Im very happy with the service received and professionalism of alfredo zacarias
For customer service that he provides is the reason I come back to this location
Thank you
4/12/2021
Elijah B. VERIFIED CUSTOMER
He was absolutely amazing.
4/12/2021
Jeffrey A. VERIFIED CUSTOMER
Communicated well and kept me updated through out my visit.
4/12/2021
Robert S. VERIFIED CUSTOMER
Tyler was great throughout the service process. Kept me informed and answered all my questions/concerns. I will definitley request him in all my future repairs/maintenance
4/12/2021
Sean M. VERIFIED CUSTOMER
He was great.
4/12/2021
MARVIN B. VERIFIED CUSTOMER
Good courteous service rep, Aaron McBride.
4/12/2021
Tyler S. VERIFIED CUSTOMER
Aaron gave me all information up front and I was surprised that the car was fixed before the approximate date. He kept me informed throughout the whole process. Aaron was friendly and professional from my first meeting. When I picked up my vehicle it was washed and vacuumed. I appreciate that and was explaining to my nephew about going beyond customer expectations and Aaron and grapevine Ford did that. Thank you very much! Sincerely Tyler S