Pete was great. Really helpful. Answered the questions I had and kept me updated throughout the process.
4/7/2021
Kevin R. VERIFIED CUSTOMER
Incredible ford dealership with over the top staff. I'm from Riverside ca and our ford dealership is terrible especially compared to this place. The young man who helped me was extremely helpful and friendly. I'd definitely come back
4/7/2021
Raul L. VERIFIED CUSTOMER
Thanks again for the assistance even that I didn't purchase the vehicle at grapevine ford.
4/7/2021
City Of. VERIFIED CUSTOMER
Thanks Daren!!
4/7/2021
Robert M. VERIFIED CUSTOMER
Tyler was great. Helped me navigate the rental vehicle process well, and was honest about expectations with cost. Ultimately maintenance got completed sooner than expected, and was a great experience.
4/7/2021
Celena V. VERIFIED CUSTOMER
Chris was incredibly helpful! Service was quick and he went above and beyond to make sure I was taken care of as well as my car. I couldn’t have asked for better quality customer service.
4/7/2021
GUNNAR T. VERIFIED CUSTOMER
Jason did a great job with my truck! He made sure I knew every step of the way what was being worked on, how much it was going to cost, and more importantly how much longer it would take!! Excellent!
4/7/2021
Rodriguez B. VERIFIED CUSTOMER
Good services and short time for the job also the gays was to good
4/6/2021
Julian G. VERIFIED CUSTOMER
Great service happy customer
4/6/2021
Earl H. VERIFIED CUSTOMER
Pete and the Fast Lane crew always do a great job taking care of my F250!
4/5/2021
Bennie G. VERIFIED CUSTOMER
Pete was great. He took care of me with a great attitude. I was very pleased.
4/5/2021
Suzanne B. VERIFIED CUSTOMER
Aaron is very professional and kept me updated during the process.
4/5/2021
Michael S. VERIFIED CUSTOMER
Pete was great to deal with. Excellent communication throughout the time my truck was in.
4/5/2021
Scott M. VERIFIED CUSTOMER
My son was told he would get an update on his truck the next day. He hasn’t heard from anyone in almost a week. I trust there’s a good reason
4/5/2021
Sally B. VERIFIED CUSTOMER
The whole experience was so smooth and customer service was awesome! Thanks to Pete in the quick lane. He was just awesome! Great experience!
4/4/2021
Jason F. VERIFIED CUSTOMER
Jason is always helpful when my truck needs service. He is very accommodating and keeps me up-to-date.
4/4/2021
Michelle B. VERIFIED CUSTOMER
You need F&I people who want to work and a GM with a clue
4/4/2021
Gene O. VERIFIED CUSTOMER
I asked about the Ford pass to earn my points. It did not get used. The mat had damage to it and he did not even notice it until I pointed it out. I had a question about the safe that was installed. I was handed the paper work and said that would answer my questions. And walked off. He was nice and friendly. But that was about it.
4/4/2021
Trevor S. VERIFIED CUSTOMER
This isnt Trevor and you keep texting me after I have called and texted you
4/4/2021
Scott C. VERIFIED CUSTOMER
Pete was professional and took care of all my needs