I am satisfied with what Pete could do for me, but my battery which still shows under warranty he couldnt help me
4/21/2021
Commie L. VERIFIED CUSTOMER
Pete is the best of the best, he is a man of his word and outstanding man!!!!
4/21/2021
Perry T. VERIFIED CUSTOMER
Great service
4/21/2021
BRADEN Y. VERIFIED CUSTOMER
Tyler was awesome. The best way to reach him was by text, and he gave me daily updates on the progress of my truck.
4/21/2021
Brandon T. VERIFIED CUSTOMER
Extremely unsatisfactory service, I will be sharing my experience online and with BBB
4/21/2021
Doug M. VERIFIED CUSTOMER
I made an appointment and had to wait a week and a half before you had an opening. When I took it in it was two days before they started working on it. What’s the sense of having an appointment if you don’t work on it the day of the appointment. All that was done was reattaching a sensor in the front bumper. It took three hours labor because they had to remove the bumper to get to the center. Three hours with a 10:00 AM appointment should’ve been completed by the end of that workday. I would not be so upset but this happens often when I have an appointment with service and a rental car provided it rarely gets done that day
4/20/2021
STANLEY E. VERIFIED CUSTOMER
Pete Roshell was my guy today. Great experience!
4/20/2021
Randy B. VERIFIED CUSTOMER
Mr. Walker did a great job.
4/20/2021
Melissa I. VERIFIED CUSTOMER
I left a message to schedule an appointment and did not get a return call.
4/19/2021
Victor G. VERIFIED CUSTOMER
I had a lot of work done to my Mustang, it was done in a timely manner and I purposely waited a few days to fill this out so I could drive the car. Everything is working great and gives a ride like it’s brand new, I am very satisfied with the results. Please thank Mark and all the technicians that worked on the car for delivering 100% satisfaction.
4/19/2021
Harold T. VERIFIED CUSTOMER
Outstanding service
4/19/2021
Mike O. VERIFIED CUSTOMER
Appreciated the quick ride home
4/19/2021
Jack G. VERIFIED CUSTOMER
I asked to have my car cleaned. Didn’t get done. Very disappointed.
4/19/2021
Tamara N. VERIFIED CUSTOMER
Bob did a fantastic job and my vehicle was well cared for and he was very polite and professional. Thanks Bob for doing such a nice job.
4/19/2021
Frank W. VERIFIED CUSTOMER
Alfredo top of his game. Great experience
4/19/2021
Marjorie S. VERIFIED CUSTOMER
I give Grapevine Ford a 10 for customer service and keeping on track with my maintenance.
4/18/2021
Debra N. VERIFIED CUSTOMER
Alfredo was great as always!!!!
4/18/2021
DAVID S. VERIFIED CUSTOMER
Alfredo is AWESOME!!!!!
He keeps me very well informed of the status of my vehicle and anything that is going on. He does a wonderful job and is extremely personable. You have a great staff there at Alfredo is one of the reasons why. Thank you
4/18/2021
Lucy W. VERIFIED CUSTOMER
Thinks I like having a dealership I can trust so close by!
4/18/2021
Kurt C. VERIFIED CUSTOMER
Christopher - my advisor - was very helpful and polite. He kept me informed and completed the paperwork quickly.