Alfredo was great. It was my first time through this process and he was very helpful in explaining everything. Look forward to the next time.
6/11/2021
AMY G. VERIFIED CUSTOMER
Aaron is amazing!! He is so kind and caring but very professional as well!
6/11/2021
Dennis S. VERIFIED CUSTOMER
I was asked what type of oil change I wanted and given a accurate time to complete the service
6/11/2021
STEVE L. VERIFIED CUSTOMER
Pete has always been excellent and I greatly respect his professionalism and courtesy. He is definitely one of the “good guys”.
6/11/2021
Denise H. VERIFIED CUSTOMER
Pete was extremely helpful.
6/11/2021
Ford G. VERIFIED CUSTOMER
Great service as always
6/11/2021
Dean C. VERIFIED CUSTOMER
Alfredo Zacarias Jr. was an excellent service advisor
6/11/2021
Federico C. VERIFIED CUSTOMER
Professional & helpful
6/11/2021
Jeff B. VERIFIED CUSTOMER
Aaron was fantastic during the repair process. He kept me updated with the necessary repairs and was very responsive.
6/11/2021
Bob S. VERIFIED CUSTOMER
Very happy with the service. Pete was very professional and kept me up to date thru the entire service process!
Thanks
Bob S
6/11/2021
Brian K. VERIFIED CUSTOMER
Very fast and accurate description of the options and time frame. Thanks Alfredo!
6/11/2021
KRISTY T. VERIFIED CUSTOMER
My service advisor, Jody McPhail, made my experience at Grapevine Ford a good one. She let me know what was wrong with my vehicle, arranged a shuttle to take me home, and let me know that a part would need to be ordered. Instead of keeping my car, she let me know that I could drive my vehicle until the part came in. Once the part came in, we arranged a time for me to bring my vehicle back in to replace the part. I definitely recommend using Jody at Grapevine Ford!
6/11/2021
Alberto S. VERIFIED CUSTOMER
No comments everything OK
6/10/2021
Jay D. VERIFIED CUSTOMER
Great job guys. Jay.
6/10/2021
Stephen D. VERIFIED CUSTOMER
Kevin always provides excellent customer service.
6/10/2021
MINNETTE Q. VERIFIED CUSTOMER
Bob is competent and attentive as usual.
6/10/2021
CARMEN F. VERIFIED CUSTOMER
I feel that Tyler took good care of me and my vehicles needs. Great Guy!
6/10/2021
Jonathan F. VERIFIED CUSTOMER
Jody was friendly and professional and kept us informed the whole time.