JC always does a great job and his professionalism and attention to detail was unmatched again. Thanks again.
9/13/2020
Peter J. VERIFIED CUSTOMER
Raul was very clear, precise, and understanding. My car was ready even before
the expected time.
9/13/2020
Richard G. VERIFIED CUSTOMER
Totally a professional above and beyond helpful!
9/13/2020
Gena B. VERIFIED CUSTOMER
The service was quick, efficient and Annette was very helpful and incredibly nice!
9/13/2020
Joseph M. VERIFIED CUSTOMER
I will give a positive review, of course, if and when Ford sends me a survey. The car looked great when I picked it up. I’m just hoping the treatment is as good as **** says it is. Thanks much.
9/13/2020
Robert W. VERIFIED CUSTOMER
Everything good, except the guy from the entrance to the parking lot. Very rude
9/12/2020
Terry R. VERIFIED CUSTOMER
Raul is an outstanding Service Advisor. He is an asset to the Ken Grody Team! Please compensate him accordingly!! Thank you.
9/12/2020
Clara M. VERIFIED CUSTOMER
ALWAYS SATISFIED
9/12/2020
Bruce Or. VERIFIED CUSTOMER
I really appreciated your services!
9/12/2020
Oscar M. VERIFIED CUSTOMER
Thank you JC and Henry! Keep up the good work!
9/12/2020
Michael B. VERIFIED CUSTOMER
JC got stuff done fast and correctly. I appreciate his expertise and speed.
9/12/2020
Alejandra R. VERIFIED CUSTOMER
Raul was very helpful and quick with my service. Thank you!
9/12/2020
Thomas L. VERIFIED CUSTOMER
Raul always does a great job, as do the mechanics and staff!
9/11/2020
Estrella C. VERIFIED CUSTOMER
Tim was very helpful
9/11/2020
Gil M. VERIFIED CUSTOMER
Working with Ismael Rodriguez is a good experience he is very knowledgeable about his job, he is a valuable asset to the service team
9/11/2020
Ian D. VERIFIED CUSTOMER
Courteous and professional service. Completely satisfied.
9/11/2020
Sean C. VERIFIED CUSTOMER
The brake line in my truck broke because you guys didnt re route it when you lifted the truck. I was rold that this same problem has occured more than once before yet you dont own up to it. That said, you charged me for the parts to fix it. Disappointed by Ken Grody Ford again. Tim did a fine job.
9/11/2020
**** S. VERIFIED CUSTOMER
I have had the pleasure of having Raul as my service advisor on couple of vehicle for a few different services. He has always been wonderful. Extremely kind, caring, and knowledgeable service advisor. I hope to continue to service my ford Vehicles through Raul for many years to come. He is a true professional! 10 out of 10 stars for sure.