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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
1/13/2025
Great customer service Mike is always happy and humble.
1 out of 5
1/12/2025
That was some of the worst service I’ve ever had. I took my car on Monday morning at 7:15 AM which was my given appointment. There was at least 15 other people. Who were given the same appointment time. It took them forever for them to get my car Checked in. Then a whole week went by and finally on Friday afternoon. I picked up the car myself because nothing had been done yet. No diagnostic had even taken place.
2 out of 5
1/12/2025
While I wanted my car(yellow soul) washed I fully understand your people not doing it. What I do not appreciate is that the inside of my car was trashed literally trashed. I keep in my car for spot cleaning as well as emergency needs. I will pursue all my options to correct this intolerable violations to my belongings created by your service representative . Beverly S
5 out of 5
1/12/2025
Team was very polite and helpful. Good communication at all times.
2 out of 5
1/12/2025
Your check in process could be improved. I booked an appt online and upon arrival the tech said his tablet could not access appointments made on line. It appears you use different modes of appt booking and communication, with each not being as effective as the other.
Otherwise I was very pleased with my experience.
5 out of 5
1/12/2025
Great service
1 out of 5
1/11/2025
I was waiting way to long. My appoinment was at 10 and I didnt leave there until 3 30. That's ridiculous
1 out of 5
1/11/2025
Had 8am reservations. Gotvther 15 minutes early. You knew we were waiting. Should notbtske that long for a simple 6 month service. Door guards that were put on incorrectly included. We did not leave there until after 11.
5 out of 5
1/10/2025
Thank you for the service.
5 out of 5
1/10/2025
While the services department was busy, Michael remained calm and focused. He even recommended the fried chicken meal at the Old World Deli - which was delicious by the way! I would definitely ask for Michael the next time I service my car.
4 out of 5
1/10/2025
Thankssss
4 out of 5
1/10/2025
All was smooth, shuttle driver is awesome.
5 out of 5
1/9/2025
Great!
5 out of 5
1/9/2025
Matt was great! Always takes care of me and my car!
3 out of 5
1/9/2025
I believe i was charged twice. I tried to pay online and got an error code. I payed at the dealership and my card is showing that I was charged twice. Could somebody give me a call at their earliest convenience. Thankyou.
5 out of 5
1/8/2025
He explained all options of service for my car well to me. His communication skills with me was excellent. Let me know of what services to do next to maintain my car
5 out of 5
1/8/2025
As usual, excellent service!
5 out of 5
1/8/2025
Service was great and done in the time expected. Michael was really helpful and explained everything.
5 out of 5
1/8/2025
George explained the entire process, the estimated duration, and even arranged the shuttle for me.
5 out of 5
1/8/2025
George was great and very informative!
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