Kia My Service

George was very kind and helpful. I had a good experience with him like in the past.

Eric is friendly, professional, great at explaining information

Michael warmly greeted me upon arrival and led me through the service procedure.he made sure that my vehicle was ready at the as promised time.

You guys are Amazing everyone veey helpful

I made an appointment in advance(1pm) for a simple oil change and I was there after 5pm. Several customers were sharing similar frustrations and negative experiences. I understand it's a holiday weekend and Kia Covina was short staffed, but that should not be the customer's concern. Companies like Kia need to hire more better trained reliable staff. Unfortunately, this has become common the USA. Companies are hiring unreliable staff and not training or compensating them well. Meanwhile, customers pay outrageously for poor product and bad service. Additionally, the bosses up top are making record profits. There are Kia's everywhere. Two thumbs down for Kia Covina. Finally, George was a savior. George did his best to make up for the company's shortcomings while being forced to multi-task. George deserves proper recognition. I'm not convinced that my next oil change will be with Kia Covina. ????

Scheduled my service appointment @11:30 car was in service until 3:50 arrived and still I had 25 more minutes very bad service

The service advisor was really helpful and keep me updated with the repairs

Excellent service..kind and fast service.

Eduardo was very helpful and went over everything that would be done to the car. He followed up and kept me updated. Very friendly too. I would recommend his services

I always happy to come to Covina Kia for my car service! Jose Valencia, he is very knowledgeable and best customer service! Thank you so much.

Great services. Highly recommended!

I’m very pleased with the service and the quickness of my visit.

Thank you very much my problem is so my steering wheel doesn’t shake anymore. Good job thank you.

It took 3 calls to get a shuttle pick up and about 2 hours. I work about a 5 minute drive from dealership. Very disappointing. Cost about $200 , no mention of tire rotation on invoice.

George was very friendly & communicated effectively with me.

Jose was very professional with a great attitude.

Thank you for the service and updates during this matter I really appreciate it appreciate you also for the driver was very professional as well all your staff

Thank u

After making an appointment: My car wasnt looked at for almost a week. No returned calls after someone telling me "someone will call you back". My car was there for almost 2 weeks and the problem wasn't fixed. I literally had to get a ride to the dealership , just to get an update on the status of my vehicle. Very poor customer service. Overall. Along with my car not being fixed.

Nice service