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Service Center Review Summary
5 out of 5
5/20/2026
Jose Valencia excellwnt service friendly and helpful,
5 out of 5
5/19/2026
Eric helped to get my car serviced and made sure we were in and out in record time. I just want to say thank you to Eric and his crew for doing an excellent job and to Kia of Covina for employing great employees.
5 out of 5
5/19/2026
It's important to me to drive a car that is reliable and safe to drive. KIA takes good care of my car. Erick Velasco assisted me well. He is thorough, he listens and he explains things to me. I feel comfortable with Erick.
5 out of 5
5/19/2026
I had a very pleasant experience during my visit today. From beginning to end. Attentive, friendly and overall professional service from Erick and the entire Covina team thank you!
5 out of 5
5/19/2026
Fantastic customer service
4 out of 5
5/18/2026
Service department was able to work on my car as a walk in even though my appointment wasn’t till the following day…
I so appreciated the convenience of being able to take care of me service a day earlier!!!!!
Happy camper.
Thank you Kia
4 out of 5
5/17/2026
Eric went above and beyond and I will definitely be back because of his service
3 out of 5
5/16/2026
Noooooo good service
5 out of 5
5/16/2026
Emilio was great! Very kind, welcoming, everything was as promised, would like to have him every time
5 out of 5
5/16/2026
Emilio was very kind
5 out of 5
5/15/2026
I was very pleased with the service I received from Eric at Kia. He was patient, professional, and friendly.
5 out of 5
5/15/2026
Emilio was friendly and very courteous . If I can at least get good customer service from service department representative I’m good. it alleviates the discomfort of having to leaver your vehicle that is semi-new in the shop.
5 out of 5
5/15/2026
Excellent customer service. Eric is great. Also very happy for how quick the service was completed. Thank you!
5 out of 5
5/15/2026
Excellent service w Emilio. I had several post purchase issues w my MVP 2026 Carnival which Emilio helped resolve. I am truly appreciative for his help
5 out of 5
5/14/2026
Jose is amazing. He's very friendly, patient and professional. Awesome customer service and it's rare to come across that nowadays.
5 out of 5
5/14/2026
George is great to work with! He’s always
5 out of 5
5/14/2026
Great customer service
5 out of 5
5/14/2026
I really appreciated Jose’s great customer service and attention to detail. Thank you, Jose!
5 out of 5
5/13/2026
George was Great and very proffasional thank you George for yr service, a very happy customer
4 out of 5
5/12/2026
I waited 15 minutes to be acknowledged at the service desk. The computer screens are high and I am short. I finally decided to go around the corner of the service desk and speak with George.
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