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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
5/3/2025
Michell was Great in taking care of our car. Recommend her to help will all your customers. Faith Cruz
4 out of 5
5/3/2025
Mike handled my service reservation very professionally.
5 out of 5
5/3/2025
Eric goes above and beyond! Excellent customer service
5 out of 5
5/3/2025
I really appreciated George's help. He really tried to meet our needs after our fiasco and disaster with Mike Connelly who obviously purposefully neglected our service. George did take great care of us and our vehicle.
1 out of 5
5/3/2025
Took 4hrs for an oil change. After the oil change, my Kia app now requiring a pass code to use the 360 view camera. No one is telling me how to fix it.
5 out of 5
5/2/2025
Always a great time getting my car serviced here Mike is the man!
3 out of 5
5/2/2025
You can count on him
5 out of 5
5/2/2025
Great service at this facility.
5 out of 5
5/2/2025
Great job! Work on my car was completed in a timely manner. I appreciated the efficient service and professionalism.
4 out of 5
5/2/2025
George was great. However, I am dissatisfied with Kia.
4 out of 5
5/1/2025
Michael was great, answered every question I had. Even went to look at the chip I was concerned about and advised what to buy and to bring it back so they can help install so the chip won’t get worse. Thank you for your positive attitude, will see you back on my next maintenance.
Best,
Claudia S
2 out of 5
5/1/2025
Poor service someone went in my glove box and left it open
They didn’t do my windows or vacuum my car , lied about the service time just poor customer service. I will never use your service again and I will never recommend no one to your company.
4 out of 5
5/1/2025
Fast & efficient
4 out of 5
5/1/2025
They did the job, and did it in the timeframe they gave me. Also, the waiting area was nice and comfortable.
5 out of 5
5/1/2025
Michelle was great, friendly, professional
5 out of 5
5/1/2025
Great
4 out of 5
5/1/2025
Danielle was extremely helpful, considerate and patient with my service. She was mindful of my time and aware of my issues while I decided on service for my vehicle. I continue to have an issue with the passengers side molding and she is always willing and available to assist me. I have made a trip twice to fix this part and she is extremely helpful!! She truly cares for the clients. I will return in the future for my next service. Thank you.
5 out of 5
4/30/2025
Great was amazing!
1 out of 5
4/30/2025
It took 6 hours to put on a set of tires. I called service at 2:32 to see if was ready and was told it was. When my wife arrived at 3:05 the ABS low pressure were on, they again took the car for its second test ride. Tech told my wife it had to be driven longer to reset the ABS. I was told by the tech that my wife only waited for 15 minutes according to the service stamp , if so why did my wife leave the dealership at 3:45? The car should have been ready before I called, honestly 6 hours for new tires???
2 out of 5
4/30/2025
No notice when the service is done. Glad we didn’t wait at the location. We waited more than 6hrs when is too long for just an oil change. Tried to call and never answered while transferring us to different departments with still no solution and problems fixed. We just went back after 7hrs and it’s actually done but no one we called or texted us to inform us to pick our car up.
We just sent another car a month ago and wasn’t quite satisfied with the service already. The management with staffs and time are just terrible here. We only came here cause it’s closer and past years no issues happened at all. Will try another location in the future.
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