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Service Center Review Summary
5 out of 5
11/11/2021
Excellent service! Thank you!
5 out of 5
11/10/2021
There is no finer Kia team in USA than that headed up Justin! Everyone there is an amazing example of exemplary customer service! Thanks, Doug R
5 out of 5
11/10/2021
Jonathan is the type of employee that makes people feel safe and trusted at Covina Valley Kia. Jonathan is knowledgeable and caring and attentive.
5 out of 5
11/10/2021
You have a great team
4 out of 5
11/10/2021
Good Job Matt Black
5 out of 5
11/10/2021
First class top-notch always the best Kia service department everyone in there is excellent.
5 out of 5
11/10/2021
Mike Connelly is always kind and considerate and helpful and that is why I take my car in and specifically ask for Mike to get my service taken care of. Mike is so awesome and I love his personality
5 out of 5
11/10/2021
Great service as always! Love my Kia and my dealership!
5 out of 5
11/10/2021
Awesome service.
5 out of 5
11/10/2021
A very good customer service the one Pomona California has no customer service I like you guys great job I’m very happy with Kia of Covina
5 out of 5
11/10/2021
Always polite and helpful.
1 out of 5
11/10/2021
To start with after the first visit, when we got home and are check engine light was on again, that’s when they told me we had another problem. The gentleman told me the exhaust and intake sensors for the cam was the alarm. They knew this before I left. I rescheduled for the next morning to have it looked at. I was sick so my wife took the car in. First I’m not happy that I was charged a check fee for what they had already told me. Then they told my wife that the oil change was over due. I had it changed 3000 miles ago, and told he we were putting in the wrong viscosity when we put the manufacture recommended in it. And charge her for an early oil change. No I’m no a happy costumer!
5 out of 5
11/10/2021
He’s always very informed and professional every time I encounter him. It’s always a pleasure. He gives me what I need to know about my vehicle and gets me out pretty fast.
4 out of 5
11/10/2021
I am pleased with work that was done. I will probably come back to this dealership for future maintenance checks.
5 out of 5
11/10/2021
Everyone was very helpful and Mr.Escobar took the time to be great in the questions I had about my truck they have a great team there at Kia
4 out of 5
11/10/2021
Ashley always keeps me updated while waitimg and is a super nice young lady! Every Kia dealership could use and Ashley Taylor!
4 out of 5
11/10/2021
Never any issues Adrian always makes sure the car gets serviced and back to me as soon as possible.
2 out of 5
11/10/2021
As for the repairs on the car I think everything is great. Will need to wait until we get another good rain. I was not very pleased with the service of vacuuming out the car at all.
4 out of 5
11/10/2021
My email is
5 out of 5
11/10/2021
Great service managers Great service
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