Service Center

Real Reviews From Verified Customers

Johnnie H.
5 out of 5
11/11/2021
Great friendly service.
Maria V.
5 out of 5
11/11/2021
Excellent customer service
Sandra G.
4 out of 5
11/11/2021
Excellent service team!!
Lucretia M.
5 out of 5
11/11/2021
Awesome Customer Service
Charles B.
2 out of 5
11/11/2021
The service part of the job was fine and Ashley couldn’t have been more efficient, helpful, polite, and friendly. My complaint is with the complimentary wash job. In the past this has always been well done. This time, not so much. There was insect debris still on the car, film residue on the chrome, an unwashed “stripe” 2 feet in width down the center of the top, running the full length of the top from front to back. Additionally, the rear passenger floorboards and rear cargo area were not vacuumed. I have pictures of some of this. I only noticed these problems after getting home. I didn’t look while at the dealership since it’s never been a problem before. You can look up the service history of my vehicle(s) and tell that I’m a regular customer plus adhere closely to the factory maintenance schedule, spending several $K in the process, always with your dealership. Given that Service Dept. is a major profit center for a dealership maybe some oversight is due over your make-ready dept? Interestingly enough, I got a letter in the mail yesterday from Peltier Kia - Tyler with a $40 service coupon attached. My past reviews have always been very complimentary but I was kind of let down this time. Thanks - Mike
Rose W.
5 out of 5
11/11/2021
GREAT CUSTOMER SERVICE!!!!
Emma H.
5 out of 5
11/11/2021
They were very nice very helpful No other place that I would like to take my vehicle than to Kia
Stephen W.
4 out of 5
11/11/2021
No problem, Ashley gave me 1st class service. This is why I have purchased a KIA, the last 3 cars our purchased
John O.
5 out of 5
11/11/2021
You guys are awesome
Harold C.
5 out of 5
11/11/2021
Always kind and respectful. Great service
Patricia T.
4 out of 5
11/11/2021
Dan is always professional. I feel that he consistently has my best interest. He explains everything that is being done with my car in a way that I can understand. I will always bring my car to Kia Crowley as long as Dan is there
David A.
5 out of 5
11/11/2021
You guys are the best
Rohikema L.
3 out of 5
11/11/2021
Came in for an oil change. When the young lady looked at the mileage she stated I didn't need one just yet but that I was only a few hundred miles away from needing one & almost at the 6th-month mark. It was up to me if I wanted to take care of the oil change now or wait. It was no pressure to get the service completed. Most would have said okay & fulfilled my request. She was upfront & Honest & I like that.
CYNTHIA P.
5 out of 5
11/11/2021
Very happy with the staff they was very polite and respectful it took a lot longer for the service than what I expected
Samuel K.
5 out of 5
11/11/2021
Great service!
Jennifer H.
5 out of 5
11/11/2021
She was very friendly and greeted me with a smile from the beginning. She was awesome
Hana T.
5 out of 5
11/11/2021
They do very good job
Grace G.
5 out of 5
11/11/2021
You guys rock
Robert C.
5 out of 5
11/11/2021
Every person I delt with was absolutely outstanding,professional and very courteous.The dealership is great.
John B.
5 out of 5
11/11/2021
Great service as always! Thank you

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