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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
9/7/2025
Joshua is great! Real chill guy who doesn't push anything extra on you.
5 out of 5
9/6/2025
Mr Nunez was very polite & friendly he answered all my questions & his service advice was greatly appreciated. I followed his recommendations.
My car has never run more perfect. Thank you, Mr Nunez
2 out of 5
9/6/2025
The shuttle service guy was rude and your service prices are way too expensive
1 out of 5
9/6/2025
Albert was great but a key issue was missed on the car related to the issue I dropped it off for. Ended up in being stuck in a parking lot with a dead vehicle for over 2 hours just a few hours after picking the car back up.
5 out of 5
9/6/2025
Thank you for the service appreciate your help. Thank you
2 out of 5
9/6/2025
I’ve been coming to Covina Kia for a couple of years now and this was the worst experience I’ve encountered here.
5 out of 5
9/5/2025
George was very helpful, very friendly and just over all great customer service… I would definitely go back to Kia of Covina for future car service.. Thanks to George
5 out of 5
9/5/2025
It was very easy and convenient and everyone was courteous and helpful
5 out of 5
9/5/2025
I had a great service from your service team!!!
Thank you so much!!
5 out of 5
9/5/2025
Great service representative, clear and attentive!
4 out of 5
9/5/2025
Great communicate
5 out of 5
9/5/2025
Michael is always great!
4 out of 5
9/4/2025
I missed tge car was after service.
1 out of 5
9/4/2025
I had a horrible experience. I will be complaining to Kia corporate and posting online about the incompetence and lack of communication between coworkers
5 out of 5
9/4/2025
Michael is very thorough and always does a great job!
2 out of 5
9/4/2025
3hr wait time for nothing on a re/call., I even ask tech should I come back another time ., his reply no you made an appt, and it’s allways like this. No one even bothered to check why taking so llng, till after a 3hr wait.
5 out of 5
9/4/2025
Thank you
5 out of 5
9/3/2025
Joshua was efficient & helpful. He explained the service that had to be done & kept us informed on the progress of the car.
5 out of 5
9/1/2025
Thank you so much for everythingThank you so much for everything
5 out of 5
9/1/2025
Good service. Overall, they made it real simple for me as I had to wait for my vehicle.
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