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Service Center Review Summary
5 out of 5
9/21/2025
Michael gives Excellent customer service.
5 out of 5
9/21/2025
Excellent service!
5 out of 5
9/21/2025
Excellent job
5 out of 5
9/20/2025
Staffs were very sufficient, prompt and friendly.
5 out of 5
9/20/2025
George is always fast and friendly
5 out of 5
9/20/2025
Will do
5 out of 5
9/20/2025
Ricky amazing too amazing
5 out of 5
9/20/2025
My first visit. I was impressed with how friendly and professional everyone was
4 out of 5
9/19/2025
The service was great. I felt very welcomed, and I was made sure to understand the entire process. I greatly appreciated George's service, and I'll be sure to complete the manufacturer survey!
5 out of 5
9/19/2025
Satisfied thank you
5 out of 5
9/19/2025
Always great service! Thank you!
2 out of 5
9/18/2025
My appointment was at 5pm I got there 20 minutes before, another customer walked in and also said I have an appointment at 5pm as well!
My car was finished at almost 7:30pm! I was just there for oil change. George told me that there was only one technician! If I would’ve known this before I would’ve gone home. Hard to come back there for my next service.
5 out of 5
9/18/2025
Yes, everything was easy. Called me as soon as my car was ready and make getting in and out very quick
4 out of 5
9/18/2025
My safety is important. Having a well serviced automobile gives me peace of mind. Kia has not disappointed me.
5 out of 5
9/18/2025
Friendly customer service, good communication
5 out of 5
9/18/2025
Nathan was friendly and helpful.
5 out of 5
9/17/2025
Mike is always very helpful
1 out of 5
9/17/2025
Eric has been very good. However the quality of the technicians is bad. The car door was damaged but the technician and needs to be repaired This is common place when warranty work is needed on my car. Last time the radio needed replacing and the dashboard was damaged by a technician and had to be replaced. Both these instances required multiple trips to the dealership. Kia Covina needs to improve the workmanship of your technicians
5 out of 5
9/17/2025
very satisfied with the service provided thanks
2 out of 5
9/16/2025
I wanted to bring in my car for service but had a disagreement the time before when I brought it in with Eric Perez. I asked him after that, if i could make an appointment with him to bring in my car to service again but he completely ignored me. I figure he took that argument personally. He just asked for my VIN and then ghosted me after.
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