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Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
9/22/2025
George provided excellent customer service and provided timely updates on vehicle. I was disappointed that the technician failed to re-install the cabin air filter. I didn’t notice it until I drove away and the clips that hold the glove box up came falling off my dashboard. I understand they wanted to inform me that the cabin air filter needed to be replaced, which I declined as I could do it myself, but put it back prior to having the car ready for me. I decided not turn back and go to the dealer as I had already spent over 3 hours waiting for my service to be completed. Thank you.
5 out of 5
9/21/2025
Eric Perez provides excellent customer service and was very professional.
4 out of 5
9/21/2025
Michael is one busy guy he took my service contract quickly - I signed in and then got my car numbers and my contract to sign it was done in minutes. KIA then messages you and lets you know quickly when your car is finished. Within hours my routine maintenance was finished and upon picking up my car… Michael gave me a voucher for free car wash at the nearby gas station win win!
5 out of 5
9/21/2025
Michael gives Excellent customer service.
5 out of 5
9/21/2025
Excellent service!
5 out of 5
9/21/2025
Excellent job
5 out of 5
9/20/2025
Staffs were very sufficient, prompt and friendly.
5 out of 5
9/20/2025
George is always fast and friendly
5 out of 5
9/20/2025
Will do
5 out of 5
9/20/2025
Ricky amazing too amazing
5 out of 5
9/20/2025
My first visit. I was impressed with how friendly and professional everyone was
4 out of 5
9/19/2025
The service was great. I felt very welcomed, and I was made sure to understand the entire process. I greatly appreciated George's service, and I'll be sure to complete the manufacturer survey!
5 out of 5
9/19/2025
Satisfied thank you
5 out of 5
9/19/2025
Always great service! Thank you!
2 out of 5
9/18/2025
My appointment was at 5pm I got there 20 minutes before, another customer walked in and also said I have an appointment at 5pm as well!
My car was finished at almost 7:30pm! I was just there for oil change. George told me that there was only one technician! If I would’ve known this before I would’ve gone home. Hard to come back there for my next service.
5 out of 5
9/18/2025
Yes, everything was easy. Called me as soon as my car was ready and make getting in and out very quick
4 out of 5
9/18/2025
My safety is important. Having a well serviced automobile gives me peace of mind. Kia has not disappointed me.
5 out of 5
9/18/2025
Friendly customer service, good communication
5 out of 5
9/18/2025
Nathan was friendly and helpful.
5 out of 5
9/17/2025
Mike is always very helpful
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