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Service Center Review Summary
5 out of 5
1/30/2022
Yes he was very nice and took care of me
4 out of 5
1/30/2022
I’d be more than happy to take a survey. I’m very pleased with the service I received from Oscar and the staff. Thank You so much!
1 out of 5
1/30/2022
I had to call customer service for an update, after finding out that the car was passed warranty and would not be able to fix it...I was charged 175 for a diagnostic fee which I feel is completely over priced when it's a computer reading codes off the engine.I know each dealership is owned privately and therefore could charge any price but I think that was a too much...will not go back to that dealership.
4 out of 5
1/30/2022
Covina Valley Kia to me is my favorite spot to get a Kua vehicle. They provide great services and deals that you cannot refuse to pass up
5 out of 5
1/30/2022
Anthony was great
1 out of 5
1/30/2022
I wanted to use a coupon and Michael told me it was too late for a oil change coupon. However he did walk me to my car and opened my car door.????
5 out of 5
1/30/2022
Service was exceptional as always
5 out of 5
1/30/2022
Yes
5 out of 5
1/30/2022
Well done ,very pleased
5 out of 5
1/30/2022
Great service,
4 out of 5
1/30/2022
Anthony is always very helpful and keeps me abreast to recalls and maintenance needed for my vehicle.
5 out of 5
1/29/2022
Great customer service!
2 out of 5
1/29/2022
I’m very disappointed. I’ve never received this treat before.. I’m surprised that I not only waste time and money, I really thought that things could have been different, but I’m the only affected, and your companies (Kia and Matt) won’t ever do anything. The Kia experts won’t even answer questions about my engine problem, they made me pay a invoice of $154 and also I had to pay for a tow truck because they left my engine DISCONNECTED, broken and in a worst condition.
3 out of 5
1/29/2022
Waiting on door handle!
5 out of 5
1/29/2022
Thank you! I love my car and the excellent service I get every time I come in.
5 out of 5
1/29/2022
Jeff was very professional And very helpful.
The service was completed in a reasonable amount of time.
The service technicians actually solved a problem before it became one.
I really like your company in Murphy M C
5 out of 5
1/29/2022
Great experience
4 out of 5
1/29/2022
Big improvement. Especially they changed and call you beforehand for any additional service items instead of waiting until you’re already there to tell you
5 out of 5
1/29/2022
Always the best service at Kia Paso Robles! Thank you!
5 out of 5
1/29/2022
Michael is the best! Great customer service. He always keeps me informed on the status of my car’s service.
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