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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/1/2022
She was awesome
2 out of 5
2/1/2022
Your service people should acknowledge costumers by saying, we will right with you when you enter the building instead of camping on the phones and talking with coworkers.
3 out of 5
2/1/2022
only issue was how long it took to get the parts but that was not your problem
5 out of 5
2/1/2022
Satisfied!
5 out of 5
2/1/2022
Karen was great and a asset to Covina Kia.
5 out of 5
2/1/2022
The service department is very courteous and friendly
5 out of 5
2/1/2022
Good job keeping me informed.
5 out of 5
2/1/2022
Great experience! Katie was professional and very helpful.
5 out of 5
2/1/2022
Gabrielle is always amazing!!! Fabulous service!!!
5 out of 5
2/1/2022
N/A
5 out of 5
2/1/2022
Yes of course! I will be happy to proceed a very positive review. You all definitely deserve it! Thank you!
Dorothy
5 out of 5
2/1/2022
Love our Soul
5 out of 5
2/1/2022
Gene is awesome! He is always the professional and extremely thorough. Thanks to all your staff.
5 out of 5
1/31/2022
She is very helpful and understanding. She is a great listener and has a great aptitude for great customer service.
2 out of 5
1/31/2022
I'm very grateful my car was fixed in a very timely manner. The service was great but the interior of the car was completely covered in mud, the steering wheel and shifter was also muddy. I don't know if it was towed like that? Also the car was completely on empty I barely made it to the gas station. Not sure if that's part of customer service but I would have paid for that service to be done. Otherwise you guys are great and I thank you!
5 out of 5
1/31/2022
The costumer service was very great, excellent service!
5 out of 5
1/30/2022
My furst experience was great. Everyone was courteous and professional. Most of all, my car was ready in the time that had been given to me by the person who set the appointment for me.
4 out of 5
1/30/2022
My appointment was not noted and Mr. Harrison was very understanding and said they will get my car finished. I am not sure how my appointment was scheduled for a time that they do not normally offer. Mr. Harrison was very professional.
1 out of 5
1/30/2022
Service took way too long. Wish I was advised it was going to take 5 hours so I could have made other arrangements.
5 out of 5
1/30/2022
Kia always performs highly in every area of Service. I'm very grateful to the staff there and do let others know how satisfied with Kia,s Service.
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