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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
4/7/2022
With no water in Longview they did a great job!
5 out of 5
4/7/2022
Darby was very courteous and professional. Thank you!
2 out of 5
4/7/2022
I would love a phone call please
5 out of 5
4/7/2022
Tyenicia was awesome. Very pleasant with great customer service. 5 stars.
3 out of 5
4/6/2022
I told him I had to be out of there before a certain time and he did that
4 out of 5
4/6/2022
James was amazing! He helped me out so much with my scheduled maintenance and gave me valuable and honest advice for future maintenance. He went the extra mile to run my car through the car wash. I am extremely satisfied with the service he provided and I hope I can work with him next time I visit.
5 out of 5
4/6/2022
Thank you for your help
5 out of 5
4/6/2022
I was very satisfied with my service today at kia Franklin and the guys there are very nice I love coming there to get my car service
5 out of 5
4/6/2022
James was great. Very attentive, explained everything well, and very personable and great customer service.
5 out of 5
4/6/2022
I received my Cars oil change in a timely manner. Everyone was very polite and helpful
5 out of 5
4/6/2022
Katie was completely professional and very welcoming. She was knowledgeable about the service that was being performed on my Kia. Looking forward to coming back in 13,000 miles.
5 out of 5
4/6/2022
Really happy with mathew6and my whe experience
5 out of 5
4/6/2022
Everything was fine. And he was very nice to me and made me feel good ????
4 out of 5
4/6/2022
Gene is the best. Friendly, knowledgeable, excellent communicator. He represents the dealership really well. Always a pleasure to see Gene who makes me feel like I can completely trust the entire service department to service my vehicles.
5 out of 5
4/6/2022
Brian is the absolute best!!! Many thanks for the great care he took of my car and me!
5 out of 5
4/6/2022
Very satisfied!
5 out of 5
4/6/2022
Franklin was extremely helpful and professional
1 out of 5
4/6/2022
The last synthetic oil change I had done was substantially less money. There was a significant price increase that I was unaware of. I will likely not continue to use Kia to do my basic oil changes, etc.
5 out of 5
4/6/2022
Yes extremely satisfied with Katie! The service at Matt Blatt Kia is always A+
Thank you
Maureen S
5 out of 5
4/6/2022
I have never had a problem with your staff. Keep up the great work.
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