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Service Center Review Summary
5 out of 5
9/25/2022
Jim is very professional, knowledgeable with great customer service skills.
Always great experience with him!
5 out of 5
9/25/2022
Mr. Adam Swaim provide the best service.
5 out of 5
9/25/2022
Excellent Service
5 out of 5
9/25/2022
Always appreciate the advice given to help maintain my vehicle in "good health".
5 out of 5
9/25/2022
Óscar has the best customer service as always. Super friendly and answered all of my questions.
5 out of 5
9/25/2022
My service reps, including Michael Connelly, are knowledgeable, professional reps who know their job duties well. This is why I have been returning to Covina Valley KIA for almost 10 years.
2 out of 5
9/25/2022
My Optima was called in for a couple of recall updates. I’ve scheduled, so far 2 times for the fix and both times KIA was not able to complete. The recall items was out of stock both times. KIA should not have called me and scheduled the appointment if they do not have the required parts. I had to apply for vacation time and called a Uber because KIA did not provide “pickup” the 1 time I was there. The 2nd time was fine, I was drop home and picked up when the vehicle was ready.
I have yet to schedule my 3rd appointment for the missing recall upgrade. Not Oscar’s fault. He was very helpful and courteous.
5 out of 5
9/25/2022
As always, a job well done..Thanks.
5 out of 5
9/25/2022
James is a shining example of what customer is. This is why I keep coming back, this is my second car from Kia of Bedford.
5 out of 5
9/24/2022
James provided excellent customer service.
5 out of 5
9/24/2022
Well done very courteous and kind customers
4 out of 5
9/24/2022
The tires were kind of expensive even though I got one free, but Katie and the service were both excellent.
5 out of 5
9/24/2022
Michael is the best. Always helpful, accommodating and friendly.
5 out of 5
9/24/2022
Great Service and thank you
5 out of 5
9/24/2022
Great job as usual you feel like family when you deal with Lifetime
5 out of 5
9/23/2022
Kady was excellent and handling my vehicle service I will work with her any time because she is very thorough and efficient and very helpful
5 out of 5
9/23/2022
Everyone was amazing
5 out of 5
9/23/2022
Adam and the whole staff were awesome. Great experience!
5 out of 5
9/23/2022
Mr.Matthew Didianoto is the Best!! He takes time to keep us informed of what's going on with our Kia Soul and explains of what's being done .
5 out of 5
9/23/2022
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