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Service Center Review Summary
5 out of 5
3/15/2026
Awesome service!
2 out of 5
3/14/2026
Horrible customer service. No real help. Going back to Glendale because they treat customers better. **** because Covina was always closer but it’s that bad there.
1 out of 5
3/14/2026
Your guy wanted to keep my car for five days without giving me a loaner. In that case, your dealership should at least give me credit on my payment for those five days. His reason was a weak reason like it was my fault. Y'all left a bad taste in my mouth. Never again will I purchase a vehicle from Kia, and belive me, I will tell my friends and family!
5 out of 5
3/14/2026
Eric was very nice and helpful
2 out of 5
3/14/2026
I u destined no comp washes but didn't clean windows or vacuum
3 out of 5
3/14/2026
Great Service
Under promised and over delivered
2 out of 5
3/13/2026
Communication is the issue everything else was perfect
2 out of 5
3/13/2026
Eric was very helpful and informative but I was hoping KIA would fix the catalytic converter that they replaced 20k miles ago after keeping my car for almost 3 weeks.Other than that Eric helped me out as best as he could but apparently the district manager makes the warranty decisions.
5 out of 5
3/13/2026
Mike is the best — incredibly professional and attentive, made sure everything was taken care of.
5 out of 5
3/13/2026
Very happy thank you
5 out of 5
3/13/2026
Michael Connelly was extremely welcoming and professional.
5 out of 5
3/12/2026
Everything was great and customer service was phenomenal!
5 out of 5
3/12/2026
I loved how professional George was. Thank you for his help
5 out of 5
3/12/2026
Our visit exceeded our expectations!!
2 out of 5
3/12/2026
I don’t need anyone to contact me the original owner of this Kia dealership. Customer service was awesome now with the new owner. Everything that they do is just so unsatisfactory as a customer I will never ever step into this dealership or buy another vehicle from your folks ever again.
5 out of 5
3/12/2026
Thank you to Eric Perez for his excellent service
5 out of 5
3/11/2026
George Kasem was most helpful and very 8
4 out of 5
3/11/2026
Emilio was a 10 who definitely made me feel taken care of. He made sure service proceeded as quickly as possible. Definitely a 10/10 service. Only critique is I had to wait at the end for my keys for 20 minutes when my car was already parked and waiting.
5 out of 5
3/11/2026
Everything went exactly as they described.
5 out of 5
3/11/2026
Professional and quickly responds to questions. Very helpful.
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