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Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
7/9/2023
My visit 3xs in 1 week.
First I was scheduled, then it was different on their end to my text/email
Second time I was there for 4 1/2 hours, a complimentary oil change, software update on my alarm, and a noise from the front right side.
I left, then realized my alarm wasn’t working, then almost got in car accident because my wipers weren’t working, and the house was still there. Also, I brought my car on looking cleaner on outside, that my fiancé waxed , I got it just sprayed and wet.
Brought it again on next day, was there for 2 1/2 hours, everything finally got fixed
I really shouldn’t have left the second tone like that at all.
Not happy with the mechanics before
The manager Kristen was great, the girls, Torey, and Dominique were great as well. My mechanic that finally fixed everything was Josh, excellent!!
Meddled to say me experience was not great.
5 out of 5
7/9/2023
Service was great and Matthew was great as well.
1 out of 5
7/9/2023
I asked if they could look at my trunk to see why it won’t open. He said I’d have to leave my car for a few days and they can’t do it today.
5 out of 5
7/9/2023
She was extremely knowledgeable about her work friendly attitude and lots of smiles great attitude ????
4 out of 5
7/8/2023
Kept me informed about the service being preformed. Very soft spoken and friendly. Enjoyed your service area and the fresh cookies.
5 out of 5
7/8/2023
Torey was great to work with as usual and I was so thankful they squeezed me in on Thursday as I had a trip with the car on Friday. Thank you!!!
4 out of 5
7/7/2023
Quick efficient & comfortsble Service
5 out of 5
7/7/2023
Great job,I appreciate you guys taking care of my vehicle so quickly,I will recommend your dealership to everyone I know.
1 out of 5
7/7/2023
The oil change took 2 hours
When I walked to my Kia I noticed it hadn't been washed so I asked for it to be washed.
4 out of 5
7/6/2023
Torey was very friendly and courteous. She explained all the work performed as well as the results of the inspection afterwards. The whole maintenance experience was very good
5 out of 5
7/6/2023
Very professional and answered all my questions satisfactorily
5 out of 5
7/6/2023
Matt Park provided excellent customer service. He was polite, friendly, and responsive.
1 out of 5
7/6/2023
After getting assurances that my car would be done by closing if I arrived on time, and after driving almost an hour in rush hour traffic, I was told nonchalantly that they’d need to keep my car overnight, which was not a possibility, seeing as how it’s far from home and I have to work tomorrow. All of this after trying for 2 years to get an appt during a vacation. I’m excessively displeased.
5 out of 5
7/5/2023
Really good service. Torey is awesome!!
4 out of 5
7/5/2023
Very great service additional service I have requested and was finished on same day. Thank you Mark.
5 out of 5
7/5/2023
I want to thank you for your professionalism. I am very grateful for the anti theft free service
Vey easy and fast. Thank you again!!
4 out of 5
7/5/2023
Nice tech team
5 out of 5
7/5/2023
Extremely satisfied
4 out of 5
7/4/2023
Matthew DiDonato is great!
5 out of 5
7/4/2023
Great Customer Service knowledgable and helpful
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