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Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
9/23/2023
Couldn’t complete service (recall) and charged for tire rotation which didn’t happen. I had asked for coupons for the service so I was told I had $25 off so that was ok. Not upset, guy was nice enough and it wasn’t anyone’s fault they were very busy, but you asked!
5 out of 5
9/23/2023
I appreciate your help. Thank you very much Dominic.
5 out of 5
9/23/2023
Matt **** was the person that helped me very very good and kind. Keep up the amazing work.
4 out of 5
9/22/2023
Good experience today!
5 out of 5
9/22/2023
So far so good
4 out of 5
9/22/2023
George was courteous and patient. Gave us needed information that we were previously unaware of regarding our vehicle.
3 out of 5
9/22/2023
Please don't send survey. My position is too demanding of my time. I refuse to answer surveys; unless you are paying for my time.
5 out of 5
9/22/2023
Great service and customer satisfaction!
5 out of 5
9/21/2023
Thanks. You see u in the future ????
3 out of 5
9/21/2023
Everything was outstanding
5 out of 5
9/21/2023
Lexi was great. Very friendly, courteous and professional.
5 out of 5
9/21/2023
Matthew was AMAZING! Quick, thorough, friendly! I will always choose this dealership over one that’s 30 min closer!
4 out of 5
9/20/2023
Yes I will complete survey
4 out of 5
9/20/2023
Staff was exceptionally friendly and helpful. Fully explained the service and provided realistic timetable on when the service would be completed. The Covina location has the best service staff in the local area..do you hear me Alhambra!
5 out of 5
9/20/2023
Mr. Matt Park received my car and processed the paperwork as I requested.
Thank you for the good job done.
5 out of 5
9/20/2023
All the service people were nice. The repair was done quickly.
5 out of 5
9/20/2023
George was great! Always have a good experience with service at Covina kia
5 out of 5
9/19/2023
Very professional and attentive
5 out of 5
9/19/2023
Gene always go above & beyond every time I need service for my car…he’s the best!
2 out of 5
9/18/2023
This is the 2nd time my car has been there and they asked if I like my car washed... I say sure... then I pick up the car and the car has not been washed! Wonder what else did they not do, that they say they did.
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