Service Center

Real Reviews From Verified Customers

Alyse K.
5 out of 5
9/30/2023
Awesome employees
Evelyn J.
5 out of 5
9/30/2023
Torey was very professional and the work done on my vehicle was done in a timely manner.
Felicia M.
5 out of 5
9/29/2023
Matthew was great, he greeted me with kindness, and compassion. Very nice young man.
Carlos O.
5 out of 5
9/29/2023
Nice easy service
Alex M.
5 out of 5
9/29/2023
Lexi was very helpful and professional.
Kevin S.
5 out of 5
9/27/2023
Tori was awesome great service also the tall blonde was super helpful
Ilene G.
3 out of 5
9/27/2023
It didn't take as long as I was quoted.
Donald N.
5 out of 5
9/27/2023
Very efficient, thoughtful. Just a great group of people. We enjoy coming in for service.
Justin K.
5 out of 5
9/27/2023
Katie was amazing! Super friendly and informative on things that needed to be attended to on my car. High praise to Katie!
Elsie B.
5 out of 5
9/26/2023
The ride home and pick up is very convenient. The driver was very alert and helpful. The receptionist was very friendly and helpful as well. Thank you very much!
Teresa M.
1 out of 5
9/26/2023
Some spare change disappeared from the front console. Not a big deal monetarily but it shouldn’t happen.
Timothy L.
5 out of 5
9/26/2023
Great pleasant service 5 star
Greta C.
5 out of 5
9/25/2023
Incredibly efficient, polite, helpful- wonderful experience
Robert J.
5 out of 5
9/25/2023
Na
Ann S.
4 out of 5
9/24/2023
Katie was very understanding. What was a horrible day that could have been so much worse had I been on the parkway north, after cleaning up the abundant amount of oil from my engine with brake clean and power washing from the prior week. She took the time to throughly have my vehicle checked out to make certain that the replaced seal did not leak and all the components that had been wet from the cleaning causing misfires and a wet engine and wires. She had a loaner available for me. And had Steve the tech talk about the issues that he and Jesus had discussed. So having my van back and running properly is great. I appreciate the fact that techs are kia certified and even staying later than their shift to try and rectify the gasket cover and oil and smoke. The oil had spewed out and the belt deteriorated. So, I’m glad that what I thought was a blown engine. Turned out to be soaked spark plugs, wires and coil. I think they were replaced and oil as well because the engine was wet from power wash. Thank you Katie, Steve and Jesus.
Carla M.
4 out of 5
9/24/2023
I was very satisfied with the service. The whole team at KIA Covina was very helpful, from the guy that checked me in as soon as I pulled up to check in with Michael Connley to the guys working on my vehicle. Thank you.
Maria D.
5 out of 5
9/24/2023
Matthew Vasquez did a great job keeping me informed about the service on my car. He was very attentive to my initial texts and present when I picked up my car in the evening. Thank you!
Beverly J.
5 out of 5
9/24/2023
I have nothing but great things to say about Michael. He was very honest and forthright with the whole ordeal. I would gladly come back for service of any kind.
Peter M.
5 out of 5
9/23/2023
Always excellent
Carlos R.
1 out of 5
9/23/2023
They didn’t do anything to my car because the person who help said that I need to left the car for 13 days that wasn’t told to me before I drove 40 miles and this car we use it for work I thought that you guys were going to offer a free rental but that didn’t happen either all they have to do was an oil consumption test

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