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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
11/22/2023
Always good service, that's why we always go back.
5 out of 5
11/22/2023
She was very kind and help full thank you so much
5 out of 5
11/22/2023
Torey was great and very professional
5 out of 5
11/22/2023
Dominique was extremely helpful from the moment we walked in, until we came back to pick up the car. Great worker!!
5 out of 5
11/22/2023
Emily was very pleasant and informative from beginning to the end of my time at the dealership. I appreciate the update on my vehicle and the professionalism she possesses!
5 out of 5
11/22/2023
He did a great job on my car
5 out of 5
11/22/2023
Dominique always goes out of her way to make sure I am completely satisfied. I appreciate her dedication to her customers.
5 out of 5
11/22/2023
Emily was amazing!!! Was kept informed the the whole time! Was in and out in less an an hour. This is one of the many reasons why I only go here.
1 out of 5
11/21/2023
I was told Mt car would be ready in 2 hours.. I dropped it off at 10:30 am and my car was ready at 2pm; and only because I pushed and demanded my car to he serviced.
5 out of 5
11/21/2023
Carl kept me updated
5 out of 5
11/21/2023
Jeffrey Cagle was very professional and helpful when we took our kia in for an oil change. So polite and friendly a very big asset to the Service department at Kia of Murphy.
5 out of 5
11/20/2023
A job well done.Thank you
2 out of 5
11/20/2023
Fist time coming to this dealer to get car serviced. Brought the car at 9am didn't leave till 2:30 pm. Due to them loosing my car keys. I didn't get the news of this till 2pm. Had to get someone from there drive me home to get spare key.saw that my car still showed a service light on dashboard. When they call Friday morning to tell me new key was ready to pick. I mention this light. For them to tell me car never got serviced. I was very very upset. If I would have been white or a man they would of gotten their **** chewed out. I lost all of Tuesday sitting on those uncomfortable chairs thinking my car was getting serviced then to realize that never happened. All I got was a sorry an we paid for your service.there should be more done than just free service. The ohh we paid for the new key. That's shouldn't even been brought up because it wasnt MY FAULT YOU LOST MY KEY in the beginning.
1 out of 5
11/20/2023
I was told my car was ready and just got washed when i picked up my car it was still dirty not washed
5 out of 5
11/20/2023
Yes she was great!
5 out of 5
11/20/2023
Dominique was completely attentive. She was very helpful very satisfied with her.
1 out of 5
11/19/2023
My car was not serviced. I was told my car needed to stay 4-6 day for diagnostics and my warranty expired 11/9/23(7 days ago).
4 out of 5
11/19/2023
Appreciate the team work they have. Michael was unable to assist me but the gentleman next to him step in and help me. I was in and out within 10 min. It was greatly appreciated.
5 out of 5
11/19/2023
He was great. Thanks
5 out of 5
11/19/2023
Eric Perez was very nice and gave me really helpful after care advice for my new engine!
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