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Service Center Review Summary
5 out of 5
12/31/2023
Excellent service.
5 out of 5
12/31/2023
You’re always the best company and team ever met with car dealers , that’s Why I picked Kia company to chose my favorite car and to drive safely after your best of maintenance and services of our 4 cars I bought from your company.
Thank you fir your best services.
Happy New year for all off you .
4 out of 5
12/31/2023
Yes I was
5 out of 5
12/31/2023
Matthew was very helpful
3 out of 5
12/30/2023
Every effort was made by Tori to obtain a loaner vehicle while the engine issues were being diagnosed for complete engine failure. Her efforts were appreciated!
5 out of 5
12/30/2023
Very professional
5 out of 5
12/30/2023
Pleasant personality, friendly, professional.She kept me updated concerning my vehicle.Overall Emily is a great employee.
5 out of 5
12/30/2023
They were very efficient and friendly
1 out of 5
12/30/2023
Your employee scheduled me for an appointment over the phone after I mentioned a recall. He didn’t even confirm there was a solution so when I arrived there was no work done to my vehicle and I was sent away to return when there was one. I had to take time off work and wasted my family’s time as well since they followed me ready to shuttle me home after dropping the car off. The recall also mentioned my car could possibly catch fire and should not be driven, but this is my only vehicle and can’t afford to not drive it. I asked them what happens if it catches on fire and their response was I could sue KIA. Very unprofessional.
1 out of 5
12/30/2023
Made an appointment weeks ago for an oil change at 9am. They ask me if I’m gonna leave it and I said no. My vehicle wasn’t taken in till 11:40am. I wish they would have communicated they were behind cause I was expecting to wait but not half a day for a scheduled oil change. But in the future I will ask if there will be a wait even if I made an appointment.
5 out of 5
12/30/2023
Katie & Emily were both great!! Kind, professional and very helpful. You both are much appreciated!
4 out of 5
12/29/2023
I have no complaints.
2 out of 5
12/29/2023
I scheduled a service appointment for 1130 said I’ll be sitting there waiting and my car wasn’t ready until 3 PM. Only service I requested was an oil change. I normally wait two hours but a 11:30 appt and not leaving the dealership until 315 is uncalled for.
4 out of 5
12/29/2023
Job was completed effectively and within a short period of time
5 out of 5
12/29/2023
I am very very satisfied with the service that it was performed in George . He is a great customer service. Very happy. Thank you.
5 out of 5
12/29/2023
Thank you for attending to my concerns about my Kia .
5 out of 5
12/29/2023
Thank you, George. For your professional and personal assistance given to me when visiting Valley Kia. I waited in the lounge for my vehicle and was appreciative of the prompt service received. Thank you very much.
5 out of 5
12/29/2023
Thank you! Happy New Year!
5 out of 5
12/28/2023
You guys rock!
5 out of 5
12/28/2023
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