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Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
5/14/2026
I took my car in to for an oil change in Saturday May 9th. A few days later I realized that my wheel lock key is missing along with my original dealers manual black case holder.
5 out of 5
5/14/2026
Ok
4 out of 5
5/14/2026
Benito Torres is simply the best!!
5 out of 5
5/14/2026
Great service, and friendly service representative.
5 out of 5
5/14/2026
Jessica always does outstanding work and keeps the well informed.
5 out of 5
5/14/2026
Thank You very much Than, for your good service in my CRV ????..
5 out of 5
5/14/2026
Samuel Tung went above and beyond to assure that I was taken care of. I greatly appreciate his generosity. Thank you for helping me.
4 out of 5
5/14/2026
John was very cordial and explained everything clearly. I over heard a conversation with a fellow coworker and he genuinely offered to help her which shows good sportsmanship not selfishness.
5 out of 5
5/14/2026
Service was good and quick
4 out of 5
5/14/2026
I had a great experience servicing my car today. My service advisor, Benito, was incredibly helpful and explained what was needed. Quick, honest, and professional service. Thank you so much!!!
5 out of 5
5/14/2026
Great service, love the color and the car
5 out of 5
5/14/2026
Rosalind consistently ensures that my car operates in top condition. Her dedication, skill, and attention to detail makes her and exceptional asset to Norm Reeves. She exemplifies outstanding customer service and deserves the highest recognition.
5 out of 5
5/14/2026
Edward was great!! Thank you .
1 out of 5
5/14/2026
I was told my tires were rotated, but only inspection and inflation was noted on my service summary. I called back to clarify, left a message, but never received a call back. I received a message yesterday that my vehicle was "ready to come home" when I picked it up on the 5th. 8 days earlier.
5 out of 5
5/14/2026
Ruben did a fantastic job keeping me updated while my vehicle is being serviced. He greeted me with a positive attitude upon my arrival and began my service promptly. Every time I get my vehicle serviced he always goes above and beyond at providing excellent customer service.
5 out of 5
5/14/2026
Employees very efficient and professional.
5 out of 5
5/14/2026
Ruben was very nice and helpful. He was also very informative with the vehicle and helped me a lot.
5 out of 5
5/14/2026
Long time customer service department earns my trust
5 out of 5
5/14/2026
The service was fast.
5 out of 5
5/14/2026
Adrian is awesome!
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