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Service Center Review Summary
2 out of 5
5/17/2026
Shuttle Service should be switched to uber/lyft for customers. Been to other toyota locations and they use uber/lyft. I waited over 1 hour after I was notified that my car was ready for picked up. Shuttle service took a really long time.
5 out of 5
5/17/2026
Robert was awesome and super friendly during my experience. Not only with me but I also noticed his kindness and enthusiasm was with all clients he helped and even over the phone. I appreciate his service!
5 out of 5
5/17/2026
All. Good ????
5 out of 5
5/17/2026
Mr. Diego was a joy to interact with during my visit! You can tell he is a genuinely kind person and not just faking it for customer services purposes. Thank you!
5 out of 5
5/17/2026
Great service in a timely manner. Explained everything that was done to the car.
2 out of 5
5/17/2026
My drive way has oil stanes now, thank you guys. Amazing work... what ever
2 out of 5
5/16/2026
I sent my wife in to get our first of 2 free oil changes that came with the purchase of the vehicle. Turns out they were going to charge her for it. Luckily, I had a phone conversation with the service advisor who had to take what seemed like a long time to verify that the oil change was free very weird. Also the upsell was tremendous. They also charged her for tire rotation, which was unnecessary at the time since she is a woman, I guess they looked at it as open opportunity will not be returning, but will try a different Dealer next time.
4 out of 5
5/16/2026
Arbenz was very attractive and I was finished with my oil change in under an hour
5 out of 5
5/16/2026
Kyle was awesome! So helpful, fast, efficient and kind. Really appreciated his friendly service, thank you
5 out of 5
5/16/2026
Valerie is wonderful! She listens to my concerns and makes sure they are addressed. I appreciate her excellent customer service!
4 out of 5
5/16/2026
Gary, always takes good care of me on service days.
Parts are ordered and just need to return to take care of putting those in
place.
5 out of 5
5/16/2026
Valerie was great very thorough and helpful!
5 out of 5
5/16/2026
Robert Was very kind and efficient! Thank you
4 out of 5
5/16/2026
Robert, was great!!! He did not lie to me, and goes along way with me , lm just an old man who doesn’t understand all that goes into the warranty, he does! Thank you Robert I’ll look for you the next time I’m in San Diego!
4 out of 5
5/16/2026
We came in for an oil change and tire rotation. George showed us how the valve gasket was leaking- explained why it is serious but did not in any way try to pressure us into doing it now- which we appreciated very much. We will be back in for that repair soon- largely because of George. Thank you.
4 out of 5
5/16/2026
The work for covered under warranty.
4 out of 5
5/16/2026
The service staff were very nice and helpful. I didn't have to wait for all my repairs to be completed. It was very helpful.
4 out of 5
5/16/2026
Benito is the best! He’s why I keep coming back.
5 out of 5
5/16/2026
Great help, helped with everything!
5 out of 5
5/16/2026
Shoot a, you're a job as always to care of my car headed back to me very quickly.I'm very satisfied thank you
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