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Service Center
Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
5/17/2026
No,not satisfied with prices for services concerning a gasket oil pan leak also timing belt service prices are over the top, I came in for oil change and services other service check list...
4 out of 5
5/17/2026
Pablo was very friendly, informative, and patient with me. He took the time to throughly explain and review my maintenance plan and findings.I left the appointment feeling confident making informed choices moving forward. This appointment confirmed my reasons for continued commitment to Honda and their Maintenance Services. Thank you Pablo & the rest of the Honda Team that took care of my CRV. I’ll definitely be back!
5 out of 5
5/17/2026
Great service! Service advisor was very friendly and it didn’t take too long.
5 out of 5
5/17/2026
Great job ???? thank you for everything Angelo????
5 out of 5
5/17/2026
Joseph Vargas provided Outstanding Guidance and Help as Usual!!
5 out of 5
5/17/2026
HE ALWAYS GOES BEYOND HIS JOB
5 out of 5
5/17/2026
Edwin always does an amazing job! Great communication and very friendly
5 out of 5
5/17/2026
Thank you Ramez for going above and beyond to service our car! It give us peace of mind because we know we can trust you. Thank you!
4 out of 5
5/17/2026
Hello. The work was completed quickly and to a high standard. Thank you.
2 out of 5
5/17/2026
Thank you Crystal for your wonderful
Service but there is a scratch on my passenger
Side and also on the hood and arrangement
Was made to correct this problem on Monday
Morning. Will be there 8;am. Thank you.
Dolores C
5 out of 5
5/17/2026
Edward provided excellent service and was very professional, friendly, and helpful throughout the entire process. Everything was handled smoothly and efficiently. I’m very satisfied with my experience at Norm Reeves Honda Huntington Beach. Thank you!
4 out of 5
5/17/2026
Service attendant was professional and attentive to my concerns and question. Will return for brake fluid flush.
1 out of 5
5/17/2026
I Spent more than 5 hours waiting time change the oil & cooling rotate the tires
5 out of 5
5/17/2026
Your team in the service department were very profesional .
Very informative
4 out of 5
5/17/2026
Thank you Karina and Toyota for resolving g the issue!
1 out of 5
5/17/2026
Got over charged, and vehicle wasn’t ready until the following day when it was simply an oil change.
I didn’t want the “oil conditioner” I only wanted the $90 oil change coupon. But ended up paying $180.
Terrible experience all the way around.
When I called to fined out about my vehicle I couldn’t get through to anyone on Friday or Saturday. I had to wait an additional hour after I made contact before I heard that my car was just about ready. Again after an oil change that should only take 2 hours.
4 out of 5
5/17/2026
Good evening,Clayton is always very helpful and respectful I’m happy with their service they do their best to get you in and out when you wait for your car to be serviced
4 out of 5
5/17/2026
Thank you for the customer service and answering all the questions of concerns regarding my vehicle appreciate Janet who advise me and fallow up with me. Also in service department Mr. Michael in Honda Cerritos was so professional and help get my car fixed and ready asap thank you.
4 out of 5
5/17/2026
Service was what I was expecting: thorough, complete and all about the truck. Everything went well, facility was comfortable and clean, staff friendly and communicative. Well explained.
Only thing I would offer is that it took 1 hour and 50 minutes vice the advertised time of 1 - 1 half hour.
5 out of 5
5/17/2026
Very satisfying with her
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