Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/18/2026
Excellent service
5 out of 5
5/18/2026
Javier provided me with excellent service
5 out of 5
5/18/2026
Thank you!
5 out of 5
5/18/2026
He was great!
2 out of 5
5/18/2026
Waiting time was too long, even with an appointment
5 out of 5
5/18/2026
Friendly, fast, and professional what a great experience.
1 out of 5
5/18/2026
On 05/16/26 I brought my 2024 RAV4 (Invoice #1051972) for the 35K service. Immediately after, my LTA and Pre-Collision System showed malfunction warnings. When I reported it, the lights temporarily cleared on restart so the dealer dismissed me. The lights came back immediately while driving so I returned on my own. I was told it would take many hours for a full diagnostic. I was called to pick up the car only 2 hours later. The warning lights were cleared but the systems are still completely non-functional — Lane Center Assist, Lane Departure Alert, and Pre-Collision Brake are all inoperable. I have filed a complaint with Toyota Corporate (Reference #****-****-xxxx26). I expect a proper repair Thursday when I return from my trip.
5 out of 5
5/18/2026
Your staff is amazing and professional!! Richard is caring and attentive to satisfying our needs.
5 out of 5
5/17/2026
All good. Thanks
5 out of 5
5/17/2026
Service was good, although it took longer than expected but job was well done.
5 out of 5
5/17/2026
Easy to make appointment. Vehicle was serviced in a timely manner. Benito was very professional.
5 out of 5
5/17/2026
Good service!
4 out of 5
5/17/2026
I came in to get my wheel alignment and Clayton was working and he was so graciously to help me with the service also along that my headlights were out and I was still covered under my extended warranty and he had taken care of that for me, I was very impressed with his knowledge and helpfulness great employee 10 stars plus!!!
5 out of 5
5/17/2026
Customer service was amazing and the communication was superb as well!
4 out of 5
5/17/2026
Great service I dropped my vehicle off without an appointment and they were able to get it back out to me the next day. Thank you
1 out of 5
5/17/2026
Each time I have had windshield glass repair. I have been told that the glass guys would be there when I arrive. I have been lied to 3 times. I’m getting tired of being told they will be there and then waiting for hours. It would be better if they told me the truth, that the guys don’t really have a schedule and they come when they want to come and I am at the Mercy. At least then I would know what to expect.
4 out of 5
5/17/2026
I took my car for an oil change on a hectic Saturday morning. Let me just say this; going to get the oil change was not what I expected. I was going in expecting the worse wait time and a full house and instead it was a full house, I didn’t wait a long time and had other services done on my vehicle without waiting as long as my mind imagined. I gotta hand it to the advisor I got. Miguel Cabrera, I got to hand it to you boss, I don’t know your patience tolerance but I would of ran far from your job, but you are definitely the man cut out for the job. Thank you for outstanding customer service, thank you for a job well done, thank you for being kind, collected, amazing service and always smiling. Saturday was just not the shiz sir, but you handle things extremely good.
5 out of 5
5/17/2026
Thank you Honda
4 out of 5
5/17/2026
I always receive outstanding service at Norm Reeves Honda. Ivette is professional, courteous, and knowledgeable, and she always keeps me informed about my vehicle’s needs, issues, or recalls. Her attention to detail and excellent customer service give me confidence that my vehicle is in great hands. Highly recommend working with her.
5 out of 5
5/17/2026
Ruben was fantastic, I called and had some questions and I know how busy you guys get over there will Ruben took the time to call me back which I didn't expect was going to happen. It is very informative about what had to be done and was not pressuring he let me make the final decision. So I want to thank you for having a great employee like Ruben. I have two Hondas so I should be back again very soon. Thanks again for everything
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social