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Service Center
Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
5/17/2026
Hello. The work was completed quickly and to a high standard. Thank you.
2 out of 5
5/17/2026
Thank you Crystal for your wonderful
Service but there is a scratch on my passenger
Side and also on the hood and arrangement
Was made to correct this problem on Monday
Morning. Will be there 8;am. Thank you.
Dolores C
5 out of 5
5/17/2026
Edward provided excellent service and was very professional, friendly, and helpful throughout the entire process. Everything was handled smoothly and efficiently. I’m very satisfied with my experience at Norm Reeves Honda Huntington Beach. Thank you!
4 out of 5
5/17/2026
Service attendant was professional and attentive to my concerns and question. Will return for brake fluid flush.
1 out of 5
5/17/2026
I Spent more than 5 hours waiting time change the oil & cooling rotate the tires
5 out of 5
5/17/2026
Your team in the service department were very profesional .
Very informative
4 out of 5
5/17/2026
Thank you Karina and Toyota for resolving g the issue!
1 out of 5
5/17/2026
Got over charged, and vehicle wasn’t ready until the following day when it was simply an oil change.
I didn’t want the “oil conditioner” I only wanted the $90 oil change coupon. But ended up paying $180.
Terrible experience all the way around.
When I called to fined out about my vehicle I couldn’t get through to anyone on Friday or Saturday. I had to wait an additional hour after I made contact before I heard that my car was just about ready. Again after an oil change that should only take 2 hours.
4 out of 5
5/17/2026
Good evening,Clayton is always very helpful and respectful I’m happy with their service they do their best to get you in and out when you wait for your car to be serviced
4 out of 5
5/17/2026
Thank you for the customer service and answering all the questions of concerns regarding my vehicle appreciate Janet who advise me and fallow up with me. Also in service department Mr. Michael in Honda Cerritos was so professional and help get my car fixed and ready asap thank you.
4 out of 5
5/17/2026
Service was what I was expecting: thorough, complete and all about the truck. Everything went well, facility was comfortable and clean, staff friendly and communicative. Well explained.
Only thing I would offer is that it took 1 hour and 50 minutes vice the advertised time of 1 - 1 half hour.
5 out of 5
5/17/2026
Very satisfying with her
5 out of 5
5/17/2026
EXCELLENT SERVICE!!!!!!
5 out of 5
5/17/2026
Ram is very friendly and helpful
5 out of 5
5/17/2026
I am completely satisfied with the service. Rendered to me, especially the customer service. Thank you so much.
5 out of 5
5/17/2026
Karina was excellent.
5 out of 5
5/17/2026
Mr. Thanh is very great service and he answer all my questions.
2 out of 5
5/17/2026
I just want to point out that the service writer was professional and helpful, but I did not receive the services that I paid for. I took my car in March for a B service and did not receive a tire rotation. I took my car in today, 5/16/26, paid extra for the tire rotation and still did not receive the tire rotation. How I know I did not receive it both times is because I have a small knick on the tire sidewall, where the rubber hangs loose on my back rear passenger side tire…that tire has been there for both services. I don’t appreciate getting charged extra for services that I am not actually receiving.
5 out of 5
5/17/2026
Robert G., provided great customer service!
5 out of 5
5/17/2026
5 stars
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