Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/21/2026
Todo muy bien el personal muy amable.. Jhon me explicit todo muy bien muchas gracias
5 out of 5
5/21/2026
Samuel has been the best employee I encountered here. He gave timely and transparent updates that made my overall experience enjoyable. Thank you, Samuel!
4 out of 5
5/21/2026
The first day when i purchased the car March of2025 i did not have agood experience because the dealer theft alarm was not disactivated and on monday morning lost a day of work and had towing expences i lost money because of the dealers negligence that till this day i feel i should had been reinbursted and said to myself never will i bring my car here again.but after this recent experience i am having a change of mind and believe i should only have my car service at a Honda dealer only.
4 out of 5
5/21/2026
What a great experience with Clayton today. I had an early appointment and needed to get back to work. Clayton provided my options and listen to my expectations. Clayton was quick and clear to understand the next steps. When my car was complete Clayton had a out to lunch sign up at his desk but said no problem he could help before he went to lunch. Clayton was a delight to work with and definitely makes me want to return for future service. Great customer service skills.
5 out of 5
5/21/2026
John was very informative and knowledgeable about the services that were provided.
1 out of 5
5/21/2026
The transmission service was done, but the problem with the moon roof was not resolved, after I was assured that it was reprogrammed and fixed. It got stuck open on my way back from the dealership. Very disappointed. The fix lasted even less time than it did the last time they tried to fix it, which was less than a week.
4 out of 5
5/21/2026
I was very satisfied as I said before with the work men's suit that came from the mechanic as well
5 out of 5
5/21/2026
Gary was a very nice and professional. He communicated with us throughout and delivered our car by the end of day.
Thanks Gary
1 out of 5
5/21/2026
I had an appointment, was told it would be an hour and a half, two and a half hours later it was done.
5 out of 5
5/21/2026
Service was great
5 out of 5
5/21/2026
Excellent customer service
5 out of 5
5/21/2026
Great service and very informed
5 out of 5
5/21/2026
Valerie is a superb employee of Norm Reeves Honda of West Covina. She went above and beyond, helping me with a complimentary Service coupon for a service on my car. five stars for her!
5 out of 5
5/21/2026
Clayton is the best. I truly appreciate him. Great experience as usual. Thanks
5 out of 5
5/21/2026
Good service
5 out of 5
5/21/2026
Fantastic experience. Not pushy, and came in at budget and under the expected time.
5 out of 5
5/21/2026
Robert is great!
5 out of 5
5/21/2026
Thank you Marlen. She was professional, personable and pleasant. Thank you Marlen and Hyundia for taking care of my truck
4 out of 5
5/21/2026
Samuel Tung was very professional and very helpful, I had a very good experience. As far as the quality of service goes, I requested and purchased 4 new tires. The tires were installed correctly; however, the technician who performed a service failed to recalibrate the TPMS sensors in the car’s settings after performing installation. As a result, I got an error message the next day that stated there was an issue with my TPMS. I was able to clear the error myself, but less experienced customers would have needed to bring their car back.
5 out of 5
5/21/2026
Advisor Thanh went over the detail of the completed service .
Good customer service
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social