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Service Center Review Summary
5 out of 5
1/27/2026
Michael was awesome and my car came out so quickly. Greatly appreciate the great service.
5 out of 5
1/27/2026
Good service
5 out of 5
1/27/2026
Fast and perfect service.also waiting area was very clean AAAA+++
5 out of 5
1/27/2026
Great job
4 out of 5
1/27/2026
Honest prompt service
5 out of 5
1/27/2026
Thahn is a very professional, kind, and helpful individual. He also works very hardcto solve my issus.
Thank you very much for your kindness and assistance !
Thahn is the very best!
5 out of 5
1/26/2026
John always takes care of his customer, he is very knowledgeable about the business and know the Honda product, great job John. Thank you to the whole HB Honda Service team.
1 out of 5
1/26/2026
I recently had service done to my vehicle on Jan 23
I requested to Fernando Bretado that I needed an oil change and tire
rotation. The tire rotation was not completed. I spoke with Fernando who told me I needed new tires. I am scheduled to return my lease this year and see no reason to purchase new tires at this time. I paid for a service that wasn’t done.
1 out of 5
1/26/2026
I came in for an oil change, tire rotation and fluid check. I was told that I urgently needed to get my transmission fluid changed. I thought that if it was “urgent” that I should have it done. When I picked up the car I asked how often transmission fluid needs to be changed. The answer was every 30,000 miles. I believe the “urgent change” recommendation was based on my 38,000 miles on the car, not from actually inspecting the fluid. My transmission fluid was changed at 29,000 miles by Scott Robinson Honda. I no longer feel that I can trust the inspection/recommendation given by Norm Reeves. Even though I live closer to Norm Reeves, I will be going back to Scott Robinson Honda.
5 out of 5
1/26/2026
As always, Anthony Sanchez is very professional and always takes the time to go over my car needs. He is the reason I continue my service there.
5 out of 5
1/26/2026
His very nice and very easy to talk to.. his the best all I know…????????????
5 out of 5
1/26/2026
Above and Beyond customer service, thank you.
5 out of 5
1/26/2026
Always great service and your service advisers are very knowledgeable and quick.
5 out of 5
1/26/2026
Excellent service from your team
5 out of 5
1/26/2026
She was very helpful
5 out of 5
1/26/2026
Andrew provided excellent customer service.
He was professional, listened and was a pleasure to meet.
5 out of 5
1/26/2026
Good service. Thanks
4 out of 5
1/26/2026
Thanh is the best Service Adviser I have ever had! It is the kind of service he provides that keeps me coming back to Norm Reeves Honda and why I continue to request him to be my Service Adviser. He is friendly, treats every customer as a special person, goes over and above explaining what service your car needs, he knows your car, gets the car ready when promised. I feel confident that my car is safe for me to drive after service. He is amazing!!!
4 out of 5
1/25/2026
The complimentary oil change/maintenance was completed within a reasonable amount of time
5 out of 5
1/25/2026
Mr. Perez was exceptional as always, so helpful and kind. Thank you
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