The Car Group

Yes Anthony was the best. He stepped up when Oscar the new car manager asked him to help me when the service writer Valerie was way too bushy to call me all day. FYI I had just bought a brand new 2026 Honda Prelude and just needed to schedule to fix some issues. Good thing you have Anthony and Oscar there to resolve it. Those 2 are the best

Benito is the best

Valerie is very friendly. She clearly explained everything to me, so that I knew everything that was going to be done to my car. Someone came to my car when I arrived and offered my wife and me coffee and water. I think customer service is wonderful.

Appreciate the hard work thank you

Viviana was helpful, knowledgeable, friendly, and kept me informed about all updates! She was great!

Rosalina was very kind & kept me informed on progress throughout the appointment. She provided excellent service.

Excellent experience. Sal dealt with questions and offered options that helped me. I appreciate the way Reeves Honda runs their shop and have been made to feel it’s a business that values its customers and works with me. I’ll be back and would recommend to others.

For the amount of money I paid I thought at least I would had got a ride home till my car was done, had questions but no one to answer them, people in front rude said I had to go and find Ruben I paid lyft to take and bring me back but learn the hard way.

No comment

The dealership experience was good. Everything that was going to be done was done. I did ask Hannah about a couple things, more on a Honda corporate level. I wish Honda would authorize the use of an auto start reverse switch on my Ridgeline. What it does is makes it necessary for me to turn on the auto stop function versus turning it off, as is currently designed. There are plenty of aftermarket devices made for this purpose, but I don’t want to risk violating my Honda warranty if I install one. The same goes for a VCM disabler. It would be great if Honda could make their own authorized devices for this vehicle. Again, there available aftermarket suppliers and the device is very easy to install on the Ridgeline. Otherwise I do like my Ridgeline, just have to remember to turn off the auto stop/start function, which I very much dislike. Otherwise, Hannah was great and kept me informed. Thank you.

Ernesto provided exceptional service to our 2015 Honda Hybrid Civic. Great care, attention to detail, and explained in detail what was being provided and cost. Its service like this from a dealership that cares which keeps us coming back and also keeps us in a Honda vehicle. Service is Top Shelf with friendly smiles everywhere!

Service was horrible. guy was rude and did not answer my questions or care to take care of my needs.

Always an excellent experience at Cerritos Honda with Ruben Marquez.

Ernesto was great & service performed at reasonable time.

Thank you.

Candice was simply great and very helpful

Very fast, nice and professional service. Very well appreciated.

I went in for an oil change and wasn’t even asked if I wanted conventional oil or synthetic oil, then I asked about a current $69.99 synthetic oil change and was told there is no promotions.

Profesional and courteous.

Great customer service. Detailed information. Warm welcome and car returned in timely manner. Thank you!