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Service Center Review Summary
5 out of 5
2/8/2026
Exelente trato y muy cordiales
5 out of 5
2/8/2026
Thank you for the great service I'll see you guys soon
5 out of 5
2/8/2026
Excellent!
5 out of 5
2/8/2026
Excelente
4 out of 5
2/8/2026
Jonathan went above and beyond his scope of work .
5 out of 5
2/8/2026
George was great! Fast service and vehicle was done when promised.
5 out of 5
2/8/2026
He was so patient and very helpful. I really appreciate all the help and great service!
5 out of 5
2/8/2026
Angelo was helpful and kept me updated on the progress of my car.
5 out of 5
2/8/2026
Amazing customer service, super friendly and helpful everyone is always willing to help. Great communication skills.
1 out of 5
2/8/2026
I didn’t feel the service advisor really listened to me. I told him exactly where the wheel lug lock socket was in the truck but they didn’t rotate my tires because they couldn’t find it I also asked home for the price to get a new key made, he gave me the labor cost but never found out the cost of the key itself or the total cost
He did take the tire rotation cost off the invoice
5 out of 5
2/8/2026
Great job by Norm Reeves.
4 out of 5
2/8/2026
Richard was great & empathized with me as my last experience was less than satisfactory. While I completed a survey, I never heard a word. I even followed up with a couple phone calls that went nowhere. Richard heard me out & made me feel validated. I’d still like to be heard by management, which he understood, & plan to continue trying to elevate my concern. Keep in mind, sometimes people just want to feel heard
5 out of 5
2/8/2026
John is a great professional man. Always helpful and eager to assist
5 out of 5
2/8/2026
Great service from Ramblin. Thank you
3 out of 5
2/7/2026
The work is being done incredibly slowly. The car still has problems, the issues persist, and they still haven't been resolved. I am very dissatisfied.
1 out of 5
2/7/2026
The replacement glass has 2 unidentifiable chips on the inside. One in the middle
5 out of 5
2/7/2026
Thanh was great and knowledgeable. Thank you!
5 out of 5
2/7/2026
Leo always helps me out and keeps me updated on my car’s status. He’s very transparent about why services my car needs and is great at explaining things to me. Thanks Leo!
4 out of 5
2/7/2026
I always come to this dealership to get my services done. I like how the customer service department is always there to assist members. Their attitude and service makes me come back. And I always leave happy.
2 out of 5
2/7/2026
My service advisor, Mr. Ramirez, is excellent, but whoever works on my vehicle forgets or breaks a part. My filter cabin door tab was broken so the part was left on the passenger side floorboard and when it was replaced the glove box wasn't installed it was also left on the floor. I worry to come back there and finding something more serious done or not done to my vehicle. It's an inconvenience have to come back to correct a problem and at the very end, I had to install my glovebox.
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