Service Center

Real Reviews From Verified Customers

Charles V.
5 out of 5
2/15/2026
Good service ????
Matthew T.
4 out of 5
2/15/2026
Great service. It's easy for someone to say that they will provide great service, but another to actually follow through. You have earned my trust and I greatly appreciate your dealership! I will highly recommend you to anyone I know that is looking to buy a vehicle. Thank you.
Hajira J.
2 out of 5
2/15/2026
Joshua was great! Unfortunately, my car is still not fixed after paying $700.
Marc B.
5 out of 5
2/15/2026
Edward helped me out well and was very considerate. Especially when’s he was trying to get me from the lounge
Eduardo D.
5 out of 5
2/15/2026
Mal servicio fui a dejar el carro temprano y le dije a miguelcabrera que me ablara cuando estubiera listo para recojer y me ablo en latarde regrese me dio el papeleo y todabia tuve que esperar mi carro por dos horas simplemente le isieron un diagnostico no miro el problema de entregarlo rapido me cobro $189.95 y dijo que tenia que chequar algo mas que es relacionado con los ingectores y que eso era mas dinero tambien dijo que los mecanicos no trabajan de gratis su tiempo de los mecanicos si es importante pero ami me isieron esperar muchas horas no tienen cortecia para nada pero cuando nos an vendido los carros todo cambia y la amabilidad esta muy bien me dijo que mi carro de 60mil millas tenia muchos problemas como es posible que un carro con ese millage ocupe $9000 dolares para arreglarlo y es un aproximado ya que podria ser mas.
Belen D.
5 out of 5
2/15/2026
Julie is good in explaining what’s needed in my car
Oscar A.
5 out of 5
2/15/2026
Trevor did a fantastic job taking care of my and vehicle’s needs! Will definitely keep coming back if he is available!
Isabelle F.
5 out of 5
2/15/2026
Clayton was very nice and quick. My car was done way faster than I thought. He made sure to keep me updated every step of the way.
Bruce R.
4 out of 5
2/15/2026
I was completely satisfied with Norms Genesis and the servicing of our vehicle. They kept us informed throughout the entire process via text message. The service department did a great job. From pick up to delivery everything was at 10.
Ruben C.
5 out of 5
2/15/2026
Keep up the good service, thank you
Phuoc T.
5 out of 5
2/15/2026
He is doing very good job
Katelyn P.
5 out of 5
2/15/2026
Very kind and professional, did a great job!
Edmund A.
5 out of 5
2/15/2026
Ty Sam! Best service.
Roberto R.
5 out of 5
2/15/2026
I’m really happy with the service Michael looks really professional respectful and kind I’m really happy..
Leticia .
5 out of 5
2/15/2026
Thank you Manny for all your help and explaining everything every detail about my car. I really appreciate it. I have an amazing experience.
Janet I.
4 out of 5
2/15/2026
I was so pleased to be able to get an oil change today without an appointment. John Le was really nice.
Megan L.
5 out of 5
2/15/2026
Excellent customer service provided by Kyle as always!
Ramon A.
5 out of 5
2/15/2026
Exelent
Anthony N.
5 out of 5
2/15/2026
Good job
Dennis S.
5 out of 5
2/15/2026
Rudolph is an asset to the Norm Reeves service team! Friendly, thoughtful, and provides exceptional service! Dennis S

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